"The worst company I’ve ever dealt with"

On arrival at the airport I gave them the recommended half hour notice and then waited for four and half hours for my car to be dropped off. Terrible communication and one of the drivers even got in a huge argument and a fight with another customer. My car was returned eventually with nearly 40 miles on the clock and it was filthy. Terrible, Do not use this parking service

"I would give them zero stars"

I would give them zero stars. Absolutely useless. Poor info, rude staff, just thieves basically.

"Worst Company I ever dealt with! I received a Parking Fine"

One of the worst company I ever dealt with. I booked and drop my car to them on 26/08/2022 until 04/09/2022. I was wait 1.5 hour to get my car on my return. And the socking, that I received parking fine from NCP yesterday that I have unpaid parking while my car was in their possession. When, I called them up, the staff were extremely rude!!! Hang the phone on me. They are not taking any responsibility and called me a 'Big Man'! No customer service at any level. So shocking this kind of companies are on the market! I will raise a formal complaint to every relevant parties, regulators I can.

"An absolute disgrace."

I had to wait three hours for my car despite being told continually that it was on its way. In fact, it had never moved and I was eventually taken to what resembled a bomb site. The staff were liars, rude, disinterested and insolent. The company should be closed down as they give Gatwick a very bad reputation.
Readers, absolutely do NOT book with Skylink.

"DO NOT USE- I used these crooks for…"

DO NOT USE- I used these crooks for parking at Heathrow.. it was a total nightmare.
Drop off was a nightmare.. they kept us waiting ages and we then had to take the car to terminal 3 and we were in terminal 2 ( I had booked T2 drop off) they accused me of being rude when I called numerous times to ask where they were.
Pick up- we waited 2 hours for the car!
I again called numerous times to be fobbed off by being told they would be there in 10 mins.
I am now terrified I will get a parking ticket or speeding fine whilst I was on holiday having read other reviewers comments… god knows where my car was taken/ stored or used.
Absolute crooks. Disgusting service.

"Discusting bunch of crooks"

Its a shame this sight doesn't have a zero star rating as this company is the most abusive, incompetent, crooked, lying bunch of morons I have ever dealt with not only did they lose my car but cost me approx £1400 in taxis hotel, car hire and loss of earnings. They are so ignorant as they don't answer the phone tell you to "shut the f**** up lady" when you complain. I witnessed several people at the airport threatening to punch their faces in. I witnessed one member of their staff shout in a ladies face whilst being approx 4 inches away. I had to contact the police to get my car back. Gatwick want as many people as possible to report to trading standards because they want to get rid of them. Their company director is called Saleem Begum Tassadaq company registration number 13527879. They are a repulsive company and all the staff are repulsive. Do yourselves a favour and never even consider using this bunch of crooks !!

"0 stars terrible experience"

0 stars terrible experience. First arrived back to gatwick then was told our car had broken down. So we have to pay to get breakdown recovery. Then one of theirs guys mentioned that some of the employees they have had recently have been accidentally leaving lights on all the time. At first they wouldn’t give us an address to even go and see the car for ourselves. After half an hour of fighting them we finally got a postcode for where the car is stored which by the way is RH6 8QF which is a run down hotel called best Weston skyline hotel. This is their so called secure sight. We had to get and pay for a taxi to take us there. Quite frankly we were completely shocked at what we saw, most cars were parked into each other touching bumper to number plate or into a fence or tree. Glass all over the floor with broken bits of badges, number plates and glass all over. I have photos and would love to let the owners know of the cars with the damage we saw. Our car was parked right up against a fence but they managed to move the car next to it and pull in a car that we could jump start ours with. Turns out it was a flat battery, after looking around the car we realised the inside drivers light was left on. I can’t believe this company gets away with damaging our cars and not having to take any responsibility for it, we are meant to be able to trust them and what they do, but most of these owners wouldn’t know what has happened to their car in the time they are away. Some of the things we saw would be classed as an accident and insurance companies would need to know but that still comes out of our pocket and not the companies!! Shocked of the paid service!!!

"Rogue company pretending to be official Skylink"

This company is criminal and it’s an outrage that Heathrow / Gatwick allow them to use their car parks for meet and greet. The Police aren’t interested and Heathrow hasn’t responded to my complaint which indicates why this rogue company is still operating. There is an official Skylink meet and greet which warns on its website not to book Skylink through websites such as Ezybook because you get taken to the website of the scam Skylink company. They lost our keys and left our car in a hotel car park for two weeks so we will be soon be getting a penalty notice from the car park owners. We had to pay for a taxi to get us to where the car had been dumped after returning from holiday and after they sent a dodgy locksmith who couldn’t get in to our car to get our spare keys we had to get the AA out. If was more than five hours before we could drive off after being ready to collect our car and we now have to buy new keys. I’m just relieved we had spare keys with us. Obviously this company promised us to to reimburse all costs and refund the original charge but now don’t respond to our calls / emails. I recommend to anyone caught out by these criminals to make a chargeback request to their bank / card provider to get their money back. This is what Citizens Advice Bureau recommends. We have also reported this company to Trading Standards and complained to Ezybook.

"Avoid This Parking Provider------Scammer!!"

I used this company recently for my Heathrow car parking & found their service very shocking & concerning.
While returned from my holiday I was awaiting nearly 40 minutes for my car though I was assured car will be with me in next 10-15 minutes.
Once I received my car I found it complete mess, the driver left the empty yogurt box inside my car & remove my baby’s car seat from the rear seat and left it in the car trunk.

When I started the car, I have found out my fuel reserve is on emergency though my fuel tank was almost full when I drop off the car. I immediately called the customer service & they assured me will call back after speaking to the driver. Afterwards I received TWO PARKING & ONE SPEEDING PENALTY charge notice issued for the use of my car while I WAS ON HOLIDAY.
I sent them several emails & tried to reach by phone but there are no response as of yet!!
Please avoid this Parking company as it seems to me they are scammer!!

"WARNING - DO NOT USE SKYLINK"

We use meet & greets quite often and have never had a problem until I came across Skyline. As per usual I called when I picked up my baggage only to find out that they had lost my car keys and to get alternative mode of transport home and they would reimburse the expenses. As i live 200 miles from Gatwick we decided to rent the cheapest available car whilst we sorted out the replacement car keys. Two days later they rang and good news they found the keys and they were going to drive my car to where i lived and take back the hired car. Sure enough after every day calling them up they never turned up saying they were too busy so after 8 days we had to make the trip all the way to Gatwick to pick up my car and drop off the rental. This was just the beginning - now came the saga of collecting the car hire and other expenses incurred. After so many phone calls where i was getting no where I went the the email route and to this day zero response. These guys are a sham and astounded they are still in business