Skylink Group Limited T/a Skylinkparking.com
Pete Barrett
"Informed to call 30 mins b4 arrive"
Informed to call 30 mins b4 arrive, and also Called when arrived, but Collected 1 hr Later after Arrived. After Holiday Made several calls to get car Returned, and waited 1 and Half hours! When finally turned up, the Driver was in a rush to leave the scene, while i was checking it over, and when noticed it had an additional 296 miles and went from a full tank fuel, to 1/4 Tank. The Driver Disappeared so had to Ring up to complain and they cut me off! When arrived home i have 2 Parking Tickets in 2 separate places. They ate Not a Trusted Company to use, and will never leave again with any Company. Park and Take Keys on Holiday with me.
Disgusted, that a Company that you pay a Service for does that. E-Mailed Both Companies on Confirmation Of Order Sheet. Given 15 days to investigate and come up with Solution before i take Legal Action.
Do Not Use This Company.
Rachel
"Extremely rude and unprofessional"
Extremely rude and unprofessional. We had to wait 1 hour and 20 mins for our car even though we book ‘meet and greet’.
Do not use.
Sidonie Delaney
"Joy riding and £1000 worth of Damage; most hideous experience of all…"
The most hideous experience of all time. Car has been taken for an3 day joy ride , broken, damaged , fuel on empty, tyres ruined, electric door ruined, sunglasses nicked, seats all been reclined as if vehicle slept in…. We now have a crime reference number and are taking legal action.
Paul Pavitt
"If I could leave zero I would"
If I could leave zero I would
Truly the worst company in any market i have come across
Where do I start !?
Ages to book car in, complaints from people while trying to book car in they had waited hours to get car back I decided to call it while in Alicante still just so I got it back reasonable time !
Gatwick issuebwhere the machine charged ne 50 quid instead of 5 i reported it within half hour this was the case and sent screen shots. 28th August still heard nothing
On return, car radio had been changed, car was a tip drink bottle in the driver footwear
I complained they parked a range rover sport in an end gap next to the wall and fence so tight my children couldn't get in. I had to move the car out.
Something didn't sit right with me when I checked when arrived home they have caught a post and caused 800 quids worth of damage with 4 small dents, scuffed paint and cracked bumper passenger side
I sent photos and requested there photos as most reputable company's do this or CCTV ignored and told to prove it werent like that when I took it in.......
Joke of a company should be regulated and shut down. Gatwick should be ashamed to let people operate from there like this.
Garry Shirreffs
"DO Not use this company"
DO Not use this company, it’s awful from start to finish just not worth it car dirty old extra mileage even used to drive people around the Airport :( filthy interior on return not funny staff rude and aggressive.
Dawn Devine
"Do not trust skylink parking"
Not trustable company
Do not use neither compare your booking more skylink parking
I made a mistake not to read reviews before my booking
I booked through compareyourparking with skylink parking in Gatwick airport
I had my car back dirty and muddy
The glove compartment been unlocked and all the receipts I had kept for my tax purposes were lost
The back armrest been opened with stains of alcoholic drink left on
The lingering smells of alcohol and stains of spilled alcohol on the back seat clearly shows someone consumed alcoholic drinks in the car
Hidden charges for drop off and collection
Philip Blanchard
"Duck Soup"
I would have felt happier leaving the car with the Marx Brothers. Angry customers witnessed surrounding clueless employees on drop off and pickup. Absurd and illegal small print terms of business trying to ditch any responsibility for anything going wrong. They might just as well have written “good luck” instead. Muddy (mostly inside) car came back with 80 miles on the clock. Now awaiting parking/speeding/paternity suits. Even then I’ll be one of the lucky ones by the sound of it. Ah well. A fool and his money……..
Mrs Donna Green
"No words can describe how awful"
The below reviews are exactly to the point of how this company operates! Spoke to someone called Mikey and Dimitri (apparently) but given the lies we were told, I doubt that’s even their names. Waited 3 hours for our car, ended up taking other form of transport home and have spent 22 hours so far trying to track our car down. Have made 94+ calls, been hung up for over half of them, told to “f off”, absolutely disgusting human beings. Police are involved, they’ve had many of the same issues with the same company. The log just keeps increasing. If you get your car back, you’re lucky! Booked this through justparkme, there are two companies in operation .co.Uk and .com .. if you’re booking anything linked to skylinkparking.co.uk/ DO NOT LEAVE YOUR CAR WITH THEM!!!!!! Company operating number is 13527879. What a way to end the holiday, selfish selfish awful people. To top everything we finally tracked our car but had to go to the parking compound to find our own car. This was extremely intimidating and scary but it was the only way to get our car back.
LISA EYRE
"Not a great experience and from other reviews could have been much worse :("
Booked on basis of price and noted some negative reviews. We had booked South terminal meet and greet in the morning when we phoned to say we were 30 mins away we were told there was an accident on the south terminal ramp and to divert to North terminal. Drop off was no problem and we paid the £5 parking fee. On return we could see from the tracker that the car had been moved over an hour before we had landed at South terminal to the North terminal short stay. We collected our bags and phoned as requested and once again was asked to come to North not South terminal. You could make an assumption that they were short staffed and that was the reason why we had to drop off and pick up at another terminal. This in itself wasnt too much of a problem but the issue was that as the car had entered the car park an hour and 45mins before we were able to collect it we had an additional £13 parking to pay. The guy on duty wasnt interested and told us to contact Skylink which once home we did. I was asked to send in the receipts by email which I did and over a week after doing this and giving them the opportunity by reminding them of my issue before I wrote a review have heard nothing. I think looking at other reviews we escaped lightly. It's cheap because the service is terrible. Do not use!!
Chris Green
"Airport Meet and greet (not)"
We returned from a trip to Gatwick Airport and proceeded to pick up our car from a meet and greet service paid for. We followed instructions having phoned and notified them that we had arrived. We were told to meet the driver and our car at Orange car park level 4.
After nearly 3 hours of phone calls and excuses such as our car battery was flat and trying to jump start it to the point we were finally told our car could not be located in the dark.
2230 after 3 hours of lies our daughter, her partner and our 11 month old grandson were forced to take the train home.
We were unable to take a cab or taxi as the baby seat was in the car.
Today there is still no car! We've given up trying have reported to sussex police, trading standards, watchdog, crime stoppers, company House.. they must be stopped. Never ever using a meet and greet service ike this again!
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