"DO NOT USE THIS DODGY COMPANY"

DO NOT USE THIS DODGY COMPANY
I found this company to be absolutely and totally dis organised and dishonest they took ages to collect the car no paperwork no uniform no care bad attitudes zero customer service
When my car was eventually returned to pick up point over 2 hours after the agreed time the driver gave me the key my car was covered in mud outside however when I looked inside there were muddy footprints all over the drivers side including door card and centre console and more than that it was the same in the passenger side my car had travelled 26 miles so clearly being used by the drivers while it was in their care when I complained to the drop off driver she disappeared and no other drivers around or identifiable when I called the number to complain I was hung up on I have sent a number of complaints to the company to no avail I received a basic answer to say sorry for my inconvenience

DO NOT USE THIS DODGY COMPANY PAY A BIT MORE AND USE A REPUTABLE ONE

"That should be zero stars"

That should be zero stars! Gatwick airport should NOT permit this company to work there. Nearly made us miss our plane, sworn at down the phone. Made to wait 2 hours for them to collect, and another hour on arrival. They kept hanging up, or swearing down the phone. Eventually they told me the car was already there, in which it was, parked in a disabled bay with the keys hidden. The worst experience and customer service I’ve ever received. Absolute no chance of a refund, so will be visa disputing

"AVOID AVOID AVOID"

AVOID AVOID AVOID.
Car took 2 hours to be brought to us. When we got in it had been driven around 200 miles and the passenger seat had been moved. 2 new phones were connected to the car and there was a piece of paper with a Leicestershire address on it (we had parked at Heathrow). Since returning home we have had 2 tickets that evidence they have used the car and also parked for over 24 hours at a Marriott hotel. Do NOT book through this company. When we phoned to complain they said ‘wrong number’ and hung up. Absolutely disgusting.

"DO NOT USE THIS COMPANY!"

DO NOT USE THIS COMPANY!

Regrettably I didn't see any of these reviews and used this company. They were late picking up my car, rude on the phone when I questioned where they were? I had to pay £11 for my parking ticket because they were late and they just blamed the controller.

Coming back from holiday - After waiting and calling them numerous times, I was send an SMS to pickup my car. My passenger front window was smashed and the back window of my X-trail was smashed and my number plates stolen.

I couldn't get to speak to anyone about this and had to Uber to get my car. I was left to deal with this after a very long flight and stranded in the Raddison Red hotel carpark.

They said they reported the stolen number plates to the police but apparently didn't know about the broken windows - even thought they left my car keys on my front tyre. I was told to speak to their manager at 3pm, which didn't happen. This company should be banned from all UK airports.

"Rogue company"

Rogue rubbish, car went to wrong terminal after 1 hour left in car park with key hidden, rejected all calls, and after inspection realised car has been used, tank of petrol finished and left on reserve, over 200 miles completed in 4 days, and car left in a complete mess with rubbish and crumbs and stuff missing.

never use these again.

"This company should be banned from offering parking servicesc…"

I fail to see why Heathrow have not banned this company from offering parking services at its terminals. Regrettably we did not read reviews before we booked. Our car was used for over 200 miles of ‘private mileage’ - people had been smoking and eating in the car, it was filthy- they left the car before we got there with instructions on how to get our keys. It is not surprising as the inside was so bad we had to have it valeted the next day - and the petrol warning light said we only had 2 miles of fuel. There are no words …..

"O stars I will rated ."

O stars I will rated .
They have used my car while I was away ,spend the petrol on my car 50£ worth ,they stole the usb charger and plus they took 2 penalty’s in two different terminals .
They are very rude ,don’t answer the phone they told us the car didn’t start then they left us waiting with two kids more than 3 hours .Finally they bring it back they left the keys under my car and run away .
It is a scam company Avoid Avoid at all cost .
i am still dealing with the penalty,no compensation and no answer back from them .
Scammmers

"Same experience as others"

Same experience as others. Hours of waiting, extra mileage on car, told to go to wrong terminal twice. Booked through an agent called parking4u so didn’t know who was actually doing the car parking part. Never again. Others have had worse experiences as well I have read

"Do not use... SCAM"

Do not use. Waiting for hours for the car with 2 young kids. Wish we had checked trustpilot first
Rude drivers.
Hanging up phone when you call them and just don't give a carrot for customer service AVOID AT ALL COSTS...

"This is the worst car parking scam…"

This is the worst car parking scam company

My car has be severly misused, was driven more than 1500 miles, returned the car with barely any fuel to even drive to fuel station, messed with the auto connections , connected multiple bluetooth devices to car, removed baby seat and broken ISO fix mounting rear seat