"FRAUDULENT COMPANY"

Just wanted to make everyone aware of the illegal behaviour from this company. They are charging for returns and also deducting the postage fee from the refund amount which goes against the consumer law. Know your rights. This is snakey behaviour from a snakey company!

"Terrible customer service"

I odered an item in mid December for delivery to Australia . It’s now the end of January I still Haven’t received the item . I was told in early jan that there was a problem with Royal mail and if they hadn’t found my package within 7 days I would receive a full refund . Currently I am not getting any response to any sent emails .
What a joke !!!

"Bought multiple times from Stuart’s…"

Bought multiple times from Stuart’s London & never had a problem! Always great quality & amazing customer service. Highly recommend!

"Amazing"

My girlfriend bought me 2 T-shirts and I love them, amazing quality and arrived on time, highly recommend to anyone.

"I love this shop"

I love this shop. Here you can get exclusive genuine clothing and for nice price. Really friendly and helpful staff who were patient and happy to give advice etc. Thank you!

"Placed order 2 weeks ago and got…"

Placed order 2 weeks ago and got notification of delivery 2 days later. Parcel not delivered and emailed for an update, was told DPD looking into it
still no parcel and refund requested but again was told to wait now not getting any replies on email and just want my refund for something i haven't even received.

"Excellent"

Excellent customer service. An item received had a minor fault but customer support agreed to get the replacement shipped out on an extra quick Saturday delivery so I could have in time for a trip. Great products and discounts. I've ordered a couple of time previously and on both times order was received extremely quickly.

"What a great website"

What a great website! Got a pjs gilet for £100!! At flannels and Tessuti it is 260. It also had free next day delivery. I honestly don’t know why people are rating it so low!! Maybe they have improved a lot since then but from my experience this is a great store and I will buy again!

"Top Service - Great Product."

Absolute brilliant. Ordered shoes yesterday and came today as expected.

I got the Astorflex Ettoflex shoes. Perfect and as described.

"Pay for what you return!!!!"

Ordered fine , delivered quickly, items didn’t fit and i was not offered the option to return for a different size by the customer service manager only a curt use a courier of you choice , so have just returned both items and won’t repeat the same mistake of choosing stuart’s of London again. I would of given zero if possible