"online site and actual inventory no synced"

purchased an item only to find a day after that the order was canceled due to item unavaiability.
i think in this day and age a website that is not connected to the actuall inventory does not need to be online...
the only pro is that the notification that the item is not found was fast (a day later)

"Excellent prices and service"

Excellent prices and service. Purchased a pair of sneakers , their website offered the best price. Delivery was very quick as well , can’t ask more . Great retailer.

"Having read the reviews in my opinion very good store."

Having read the reviews on here, I checked several times that it was the Stuarts of London I have purchased from a number of times. Of those times I have a had two small errors with listing description. Both times they have been dealt with, and Stuart’s have paid postage. The second time an error in their listing had the price for a polo shirt mixed with a crew neck. I ordered a polo and got the crew neck. When emailed, they apologised paid postage and replaced with polo for t-shirt price. I cannot fault there communication.
Comments below on being forced to pay with pay pal🤔 I always use my credit card.
Comments on selling fake product, come on, a reputable business would be shut down in no time.

"Refunded Without Issue"

I purchased a wireless phone charger on sale. Shipping to Australia was really fast, but unfortunately when I opened it up, it was broken. It was quite a fragile product, so I'd say it was just damaged during shipping. I emailed them with a photo to see whether they could do anything for a refund / store credit etc. They replied the next day, apologized, and processed a refund straight away.

"I tryied to pay with PayPay but it does not work"

I tryied to pay with PayPay but it does not work. Also paying with Amazon does not work. I stayed more than 1h on the Web-Site to try to pay but it does not work.

The jacket I‘d like to buy is not available in other stores. Only in Stuarts London. Too bad!!!

"Bought Paraboots, great service, fast, precise delivery."

Bought Paraboots, arrived within a 1 hour, pre-notified slot. Quick friendly, advice beforehand re size & polish etc. Good service, great shoes.

"happy customer!"

I was a bit apprehensive but received top quality service. The shoes were with me the following day (FREE next day delivery) and they're faultless.

"Faultless and professional service!"

I have to say I was sceptical ordering from Stuart London due to some of the reviews I read.. however, after a brief conversation with their customer service team I went ahead and made a purchase.

I am delighted to announce that they provided me with a faultess service!

They are professional, responsive and polite to deal with. I could not beat the price of the item I purchased online and it arrived beautifully packaged within one day of payment, after multiple updates were given via email and text notifying me when the item will arrive.

In my opinion this company is way better then most out there! I 100% recommend.

Many thanks 'Stuarts London', I will use you again for sure and spread the word.

"All good to me"

I ordered a pair of shoes and all went well with the purchase, the delivery and the item itself. Reading the other reviews, I understand that most issues seem to happen with returns, which luckily I didn't need to experience. Nothing with my order and the quality of the item received disappointed me.

"Just not worth it."

Just not worth it.

Like everyone else says on here. Once you have to return something.......you're on your own.

They want you to pay for the courier through them and boy do they profit from it.