"Excellent service"

So, 06 car needed shocks, boots. It was very expensive locally, and waiting time 1 week. Local companies did not have small parts such as shock bearings, boots...
Ordered with mister auto. 4 shocks, boots, bearings, spark plugs, belt. All for 220 eur.
It is hard to imagine how much would it cost locally (greedy bas**rds).
Order arrived in 1.5-2 weeks. Maxgear shocks and boots perfectly fitted. Was fun to replace them.
Nice experience.
Car is driving like new. Have to replace stabilisers and bushes next time.
Will order from them again.
A++

"Part arrived well packaged and much…"

Part arrived well packaged and much faster than I expected.Superb.

"Part was wrong"

Part was wrong, unable to make contact by phone, system will not acknowledge returns by phone, noway to contact by email.

"Excellent product and price fast…"

Excellent product and price fast response and customer service will purchase of them again

"Terrible company ordered from them…"

Terrible company ordered from them almost two weeks ago received one part of my order and it's not the right part they won't answer the phone or emails do not buy from this company they promise to have parts then never send them total waste of time and money

"Complete joke of a company"

Complete joke of a company, still can't even.work out if they are legitimate or a scam. Can't get any reply on email or if you call the number you will be on hold for as long as you stay on the call.
Please refund my order ASAP and get out of this business and stop wasting people's valuable time!!!

"Buy anywhere else but here !!!"

Buy anywhere else but here. It's a scam service with delivery times that will not be met. Several weeks waiting for parts to be delivered.

You'll see customer service response to reviews saying to contact via email etc... They do not reply...

And you can forget about getting through on the phone...

Take my advice, buy local, buy anywhere but these gangsters.

"DO NOT GO NEAR THIS COMPANY AT ALL **EDIT**"

I have ordered no problem from them as a regular customer since 2020 and never had to return a part and I thought that they where a decent company to deal with

I AM TERRIBLY MISTAKEN !! I made an order of parts that I needed for a customer job and the total
Came to 149.89 I then rang the customer and she couldn’t wait that long for the parts to come so within 15 minutes of making the order I asked to cancel it and get a refund . The man seemed nice and told me I’d be refunded within 48 hours.

2 days went by I checked my account to see if the refund came and NOTHING . So i rang them again and asked what was going on they said to check my messages in the mister auto app so I did and they then told me that they weren’t able to refund me through the card I used to pay them with so the asked for my bank details which I supplied them with They then said you should expect your refund within another 48 hours. So that seemed fine

2 days went by and still nothing I was getting angry at this point and asked again and rang. And I got no answer ! I messaged them through the app and instructed them that if they did not complete the refund within 48 hours I will be seeking legal action and taking further steps so that other customers will avoid making the mistake I made of buying anything ever from this company

Coincidentally 30mins after I sent the last message about threatening legal action I got an email saying my refund had been treated and was told I should have it by the end of the day and you guessed it nothing came !!!

I have since contacted the ombudsman in Ireland for consumer protection and am now righting this review !

My email is J a c k h y n e s 9 9 @ y a h o o . i e

if anybody wants further info on this scam company

**Edit***

HOW IRONIC IS THIS !!! the minute I told them I’d be leaving a review they went we so sorry sir blah blah blah blah and sent the refund. !! A refund that took them 12 days !!!!

AVOID THIS COMPANY AT ALL COSTS !!!

"100% wrong items - 2 orders"

Second time I ordered - AND second time I received the wrong item - in the garage and with an NCT time the same day. Needless to say this was costly, new garage appointment, item and NCT appointment. The worst part? They are extremely rude when they finally answer the phone and hang up! Impossible to get my money back. Horrific company.

"Can't say anything bad about them"

I ordered from Mister-Auto.ie before, and can't say anything bad about the experience. So I ordered some other items again a little over a week ago, and I'm still of the same opinion.
After I made my second order, I saw the reviews here about Mister-Auto, and got a little worried. It seems most of the bad experiences are recent enough so I thought maybe they have gone downhill. Now, I wasn't in a hurry for the bits, so even if they were a few days, or even week late, it wouldn't have bothered me too much, but in fairness, the order arrived on the estimated day that I was given when I placed the order.
Maybe it was Christmas, and Covid, and supply chains, and everything else had affected delivery times, but my order placed at the end of February arrived on March 2. So if there were issues, they seemed resolved by now.
Overall, it's been a positive experience, and would order from them again.