Mister-Auto.ie
Paraic
"If u can't do the job or answer the phone "
If u can't do the job or answer the phone why tell people u can ill be putting this up on Facebook and other platforms to say not buy from u . Don't bother replying to my massage mister auto with ur excuses I don't care . Ps. Anyone reading this try autodoc.de in Germany far better auto parts company and fast delivery using them for 6 months now no complaints everything was correct in boxes.
bob bobertson
"Absolutely shocking service I've rang…"
Absolutely shocking service I've rang three times beennon hold a total of ninty minutes nothing. When u select the option u want they say sorry didn't under stand and make you select again. This number listed for dublin 018420000 cuts out after 30 sec. 35314361000 doesn't even ring and if you remove the 353 assuming it's a dublin land line it's the number for Google. Id get better customer service as an irish cathloic in the British empire.
Pawel Skraba
"Its a scam website"
Its a scam website, ordered parts 4 weeks ago parts never arrived, help line not answer. AVOID!!!!!!!
ross rossxco
"Still cannot reach customer care"
Still cannot reach customer care. Parts arrived nearly a week after what was stated.
Also wrong parts came.
The customer phone line is just an automated recording that fobs you off and doesn’t provide any service what’s so ever. Will never use again!!
DECLAN BYRNES
"I have just ordered driver side mirror…"
I have just ordered driver side mirror but now thinking that could be a left hand mirror your sending I need right hand mirror picked driver side which in ireland is right hand side but in France it's left just want to makecsure I'm receiving the correct part
David Simons
"I will not be dealing with mr"
I will not be dealing with mr. Auto again
It's a pity because their prices are good
But as they deal mainly with European car which are LEFT hand drive the parts may not fit irish cars
When you return the part and it's accepted they don't always return your money Customerservice is useless and sometimes rude
Rod
"To be avoided !"
I ordered a car battery in Switzerland from Mister-Auto. It was actually delivered to a depot about 10 miles away from home and I wasn’t informed but the Swiss DPD delivery company do not deliver batteries. I later found out that my battery had been sent back to France via Chronopost that are equally unreliable. Customer Service told me not to worry, they would send another. It’s been 10 days… and my car without a battery. I just received an email from Mister-Auto France saying they would refund ! It would have been much cheaper buying a battery from an expensive garage. These people are dangerous.
Maurice O'Connor
"Thank you Mr-Auto I have dealt with mister auto for over…"
I have dealt with mister auto for over 10 years now had some issues over that time but all resolved to my satisfaction. Have cheap parts and have quality parts which are more expensive of course have found that once package leaves France is not trackable until it is in Ireland out for delivery , have had some issues with DPD not delivering and saying no one home when in fact I was waiting for them ! Have found their customer service very helpful and very approachable! Have dealt with well known Irish website over that time too and also had issues with them which were resolved too . If you need a part in a hurry not the site for you! But bear in mind where they are based ! If you want good value definitely the place for you! But watch the price as it fluctuates maybe daily sometimes and can sometimes get great value !
Thank you miterauto!
DaithíC
"Good experience, very pleased."
I was a little reluctant to purchase from this company, based on the reviews I read. However, I did and was very pleased. The use of ".ie" in the web address is annoying as they are obviously not an Irish company, but they are European/EU (no import duty) with excellent prices and a reasonable delivery time (ordered on the 29th April, Delivered on the 7th May - not fast but still good and could have paid for faster but was not in a rush). The website is easy to navigate and you are guided by the make and model of your car. I would definitely use this service again.
Arklowman
"Don’t bother with this place"
Paid for priority shipment (19 April), took a week to even get dispatched (25 April), then I receive an email (26 April) to tell me half the parts from my order will be delayed even further. No reason for the delay, no updated delivery date.
Customer service have no information to be of any use.
Never going to use them again.
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