"Sent product to wrong address and no help to fix."

Sent product to wrong address - no idea how that happens since I provided Eircode as well. Then Customer Services number just a recorded message that doesn't go anywhere and hangs up on you. Utter bullsh*t organisation, and not worth the hassle. Likely all grey-import copy stuff as well.

"Worst service ever"

Worst service ever. Customer service does not exists. Paid for faster order processing, got refunded in a form of a voucher. Ordered on a 5th of this month, estimated delivery shown as 11th, today is 16th and still don't know where my package is. Will never order again. As an addition to Mr. Auto's reply on 23rd of April 2024, i have never held parcel in my hands as i have never received it. I don't know what you sources are, but this is complete lie. Not only you failed to deliver my order, also you're lying that i have received it and sent it back. If i had my order delivered i would never asked for a refund.

"Wrong manufacturer parts delivered (much cheaper)"

They were selling timing belt + water pump kits from 90-140 eur for Insignia. There was one set they were selling for 224 eur. I have decided to buy the most expensive one for 224 thinking it will be the most quality one. Delivered in time within a week or so and when I opened the box I realised they sent me the one they sell for 96 eur (different manufacturer). I contacted them and sent them pictures, they acknowledged the mistake. However, they didn't want to send me the correct parts before I send them back the wrong one and they receive it. I decided to ask for a refund instead of the parts and I send them the wrong parts, they received it on March 5th saying they will refund me within 14 working days. Of course, they didn't refund me within these period. I had to email them again. Finally, I got my refund today (April 5th), 2 months after the original purchase. Not buying again, ever. Vladimir Imbriovcan

"Customer support non existent "

Wanted to inquire about the return policy just to be on the safe side. Only form of contact on the website is a phone number that dials to somewhere in the middle of nowhere. First I get hit with a pre-recorded message with a thick Russian accent, then I am informed they can't connect me, then a pre-recorded voice asks me to make a choice again, after that I get hit with Italian. After all this and a long wait nobody pick up and if I stay on the line long enough even the cheap elevator music stops and I am hung up on. DEFINATELY won't be spending my money there, big scam / give us your money and don't reach out vibes.

"Initially Hesitant, But Pleasantly Surprised!"

I'll admit, I was a little worried about ordering from Mister-Auto after seeing some negative reviews. However, I took a chance and I'm so glad I did! My car battery arrived incredibly fast – a day earlier than expected – and it's been working flawlessly. The ordering process was straightforward too. Definitely a positive experience that turned my initial concerns around.

"Worst company I've ever dealt with…"

Worst company I've ever dealt with AVOID AVOID at all costs ,

ordered part arrived late,it was wrong side of car,they asked me to send it back with prepaid sticker,3 weeks later they say they never received it and I'm 100 down now and no part thanks for nothing

"Waste of time and money. "

Every single time I order something off this site something went wrong. Why would you sell wipers in Ireland and UK for left hand side cars? Why?

"Terrible shipping and customer service"

Terrible shipping and customer service. For the super slow delivery they offered me a 0€ coupon, thanks!

"Very slow at shipping my item it wasn’t…"

Very slow at shipping my item it wasn’t shipped until 2days after the date I was told it would arrive before I purchased it. Very very slow service would not recommend at all 👎

"Avoid mr-auto.ie at all costs"

Parts arrived 4 days late even after paying extra for speedy shipment. The parts do not physically match the OEM parts so are useless and cannot be used. This crowd should not be allowed to be in business. Customer service is abysmal.AVOID AT ALL COSTS. They really are minus 50 stars and not 1 star.