"Great Support and Information"

I had the need to work with the company over a number of years and found them always helpful and supportive.
The products perform as they say they will.

"The lady i was dealing with was very…"

The lady i was dealing with was very helpful.
Without her help I would not have succeeded in this purchase.

"Picked up at will call...got a tour of…"

Picked up at will call...got a tour of the shop...met the chief engineer...these are quality people working for a quality company.

"WhisperKOOL provides the best service…"

WhisperKOOL provides the best service to replace the unit for me. My wine cellar is back to operation without peoblem.

"The holding time to get to speak to…"

The holding time to get to speak to your customer service personnel is unacceptable. I waited twice for over 30 min and than hung up and recalled with same results. It would be nice if u upgraded your system to at least give estimate of wait time or option of leaving message for a call back. I will say that once I was able to speak to a person, they exceede all my expectations in providing great customer service

"Replacing a previous model"

Replacing a previous model. Size is different and required a great deal of work to prepare the opening.

"Many thanks for all your assistance"

Many thanks for all your assistance - very responsive and timely delivery!

"Great customer service"

Great customer service

".My second unit"

.My second unit. First one lasted 10 years. Very happy.

"It's our 2nd one"

It's our 2nd one. Good company.