"Great service and product!"

Giovanni Yadao knew the product line and was very helpful in completing the order. Quality service / 100%

"I recently worked with Senior Tech…"

I recently worked with Senior Tech Support Cindi Bent, she is amazing, very helpful and knowledgeable. I love that the company is in the USA and can speak to live person that know their product! I would highly recommend WhisperKool. I am using the Phantom 3500 and it works great.

"Giovanni was very courteous and…"

Giovanni was very courteous and professional. She solved the issue with one phone call.

"Really Good Customer Service"

Giovanni was able to help me find the correct part and get a pricing and shipping. So I could get it ordered and get my client back in service ASAP.

"Holistic coaching on how to create a…"

Holistic coaching on how to create a plan for dealing with the inevitable demise of my WhisperKool unit. No rushing, no sales pressure, plenty of useful guidance.

"Excellent customer Support very…"

Excellent customer Support very informative. All the questions were the right questions should come up with Grace solutions very happy with her service.

"Avoid WhisperKOOL at all costs when…"

Avoid WhisperKOOL at all costs when considering a cooling system for your wine cellar! I made the unfortunate decision to purchase their split system, and it has been nothing but a nightmare. The unit leaks consistently, leading to flooding in my cellar. Despite following their instructions to use condensation tablets in the drainage pan, which is poorly accessible, the problem persists even after six months of trying.

To add insult to injury, I've had to shell out close to $2,000, primarily on labor costs, to repair a unit that initially cost me $4,200. WhisperKOOL's customer service is abysmal, and I cannot emphasize enough how utterly disappointing my experience has been with them since purchasing their cooling system. Save yourself the trouble and steer clear of WhisperKOOL - their products and services are a complete letdown. Run, don't walk, away from WhisperKOOL!!!

"Answered the phone at 630 am PT"

Answered the phone at 630 am PT! Amazingly sharp and pleasant. Great !

"Cellar at 61 degrees"

Cindy was knowledgeable and patient as I gathered info like Serial Number. She walked me thru the codes of the thermostat system and sent an email of the codes. Cindy recommended 2 local technicians for service repairs. Thanks, Gerry

"Cindi was very friendly & helpful"

Cindi was very friendly & helpful. She answered all the information I asked her on my mini split system. Thanks.