Sky Insurance
Mr & Mrs Luker
Rob
"Insurance has evolved so should Sky Insurance"
Initial polite and good customer contact/service and what seemed to be a good deal. However the lack of responsive adaptive follow up was extremely poor considering other insurance companies I have dealt with the past 30 years.
I made a slight error on the year of a previous claim, this lead to an email telling me my insurance was cancelled. I followed up and was told that I had to pay the existing policy and it would increase - however they couldn't tell me how much by. Also I was informed of another incident that I had not idea about and neither did any of my previous insurance companies, from which I was told I had to find details of this without any details from Sky. You are the insurance company and have access to these databases sort it!
Finally I had enough and and cancelled in less than 24 hours was told they would decrease the cancellation charge to £25 for doing nothing and being unhelpful - thanks that's great!
I expected to be informed of my mistake with a chance to rectify it, but was met with tasks and barriers that other insurance companies do not present.
J Owen
"I’ve been insuring my car with them for…6 Years"
I’ve been insuring my car with them for Years, always beat competitors quotes and are always overly helpful on the phone.
Most recently spoke to Justin who quoted me and set up the policy on separate calls.
James Holland
Betsy Barlow
"Driving license codes"
It was a pain having to send through twice the dvla driving license details
Ryan Kingston
"Really nice employees and great…"
Really nice employees and great customer service.
Tarn Heeks
"Policy wasn't actully suitable and we…"
Policy wasn't actully suitable and we had to pay a cancelation fee
Aaron Joyce
"Very helpful staff and great price for…"
Very helpful staff and great price for provisional insurance
Richard Smith
"Would not recommend Sky insurance."
Crap customer service, asked me for certain documents which I produced . I was then told they weren't good enough ( they were exactly what were asked for).
I cancelled the policy 2 days after the start date and was charged £40 for doing so.
Definitely not be recommending to anyone else, absolute rubbish!!
Jaswinder Sagoo
"Very helpful and always beat anyone's…"
Very helpful and always beat anyone's quotes
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