"Beneficiaries query"

Had a query on beneficiaries. Kirsty dealt with my query promptly. Very satisfied.

"Everyone I spoke with was both polite…"

Everyone I spoke with was both polite and keen to help.

"Set me up to get into my pension…"

Set me up to get into my pension account with minimal hassle.

"Very good customer service "

Contact Nucleus on the telephone and the call was answered very promptly which is a fantastic result in this day and age.

Kristaps from the Customer Service Team was very efficient and informative. Many thanks.

"Good experience"

Agent dealt with my query in a professional and courteous manner

"Nervous Customer"

Being a nervous customer, I needed help to complete the form sent to me. The person I spoke to was very helpful and I really appreciated the time and patience he took with me to carefully go through the form.

"Advisors I spoke to very helpful and…"

Advisors I spoke to very helpful and very professional. The transaction was performed within timescale promised. Very impressed and will definitely consider using them again

"Happy"

Dealt with Kristaps and all very good.

"It is always quick an easy to get…"

It is always quick an easy to get through to someone, in this case Christopher was able to action my requests quickly and was informative and helpful.

"Excellent service, given a tight deadline."

I recently had to conduct some business with Nucleus Financial and was directed to Kristaps, a very capable young man who proved to be of excellent service to my wife and I during the course of the last week or so.

We were on quite a tight deadline and Kris was on the ball every step of the way with us, nothing was ever a problem and he gave us total confidence in both himself and the Nucleus.

Happy to say that we have now finalised things, and I would thoroughly commend Kris and the company to anyone who are looking to deal with an efficient and wholly trustworthy company to deal with, an absolute pleasure to do business with.