"Customer service and reliability"

With an over-abundance of unverified on-line suppliers these days, it's nice to be able to have confidence that your supplier has your best interests in mind and can be relied upon to perform as expected. Wooden Cork meets all my expectations and more.

"Great Experience"

Andrew made my shopping experience very easy and comfortable. He was very knowledgeable and helpful.

"Excellent selection at fair prices"

Excellent selection at fair prices. Will shop with them again.

"Overall it was a good experience."

Overall it was a good experience.
Packaging was excellent.
Carrier UPS did a great job.
Communications were excellent.
I would definitely buy from Wooden Cork again.
Thank you
Roger

"There was a problem with the delivery…"

There was a problem with the delivery service and the company’s customer service was truly impressive.

"Great customer service"

This was my first time using Wooden Cork to order spirits. The selection was vast & most everything was "in stock". The online ordering process was simple & straight forward. Where they really excelled was when one of the bottles I ordered was damaged when it arrived. The packaging seemed sturdy on all of the bottles I ordered (4) but once it leaves their store & the shipper has it, who knows what happens to the parcel. After contacting their CS, over the weekend, I was sure it wouldn't be until the work week to get a response. Nope. Sunday, a day later, I received an email asking for some pics of the broken bottle & that they would do what they could to make this right. Within a few hours of me sending the pics I had a response asking if I wanted another bottle or a refund. The whole process was handled quickly & efficiently with no undue hassles. I will definitely use them again & encourage my friends to do the same.

"Great value on a few of my favorite…"

Great value on a few of my favorite bourbons that I am unable to buy local. Delivery was on time and I was notified along the way.

"The care you take in packaging each…"

The care you take in packaging each item.

"Will be a returning customer!!!"

Will be a returning customer!!!

"Great experience "

I’ve been ordering from Wooden Cork for a few months now, and it has been great. Their prices are better than any other online liquor store. My bottles always arrive safely and well packaged. On my last order, one of the bottles wasn’t what I ordered. I contacted them and they quickly replied and made it right. Great company and great customer service. Highly recommend!