"Clearer Pre-Pay Disclaimer"

It was convenient, but I didn't realize that I was pre-paying my stay. Otherwise, no other issues.

"Quick and easy"

Quick and easy

"Friendly"

Friendly, very helpful, and detailed in explaining the scheduling process. Looked for discounts to help me afford to stay in the hotel.

"You all added uncharges and items that…"

You all added uncharges and items that I didn't want and feel like you are padding the cost. I've never had taxes and fees added to a hotel room that were more that 50% of the total bill.

"Cool ass bean"

Cool ass bean

"Price not as advertised"

Price not as advertised

"I was scammed"

I was scammed. I completely believed that I was dealing with the hotel directly when making this reservation online. It was only after I provided my credit card information and completed the reservation process that I saw extra insurance fees and ridiculous taxes which almost doubled the cost of my reservation from $270 to $445. This company is a complete scam, no not use them!

"Charged Extra, No response and no customer care!"

I have rarely had to leave negative feedback, this company is now high on my list of never to be used again. I contacted this company on 7th November to find out why I was charged £129.52 instead of £94.00. I sent them a screenshot, as requested, the same day but since then I’ve had no response. I have emailed, then I found a number to call and was promised they would be in contact within 2 working days. No, that hasn’t happened either. I am very annoyed at being ignored. Why would they cause themselves needless aggravation when all they have to do is refund £35.52 to me. It’s not a fortune but it’s my £35.52 and I want it back. I would not recommend anyone to book through them as they seem to have no customer care or service.

"Quick, easy, and accurate"

This is by far the easiest travel app to use. Highly recommended.

"It was easy peasy pumpkin squeezy"

It was easy peasy pumpkin squeezy