"the actual amount invoiced was over…"

the actual amount invoiced was over $100 per night over the headline advertised amount. Added protection i did not want so i had to cancel that - but even so "fees and taxes" unspecified!! came to $80!!!
Will not be using this system again

"Easy and less expensive"

Easy and less expensive

"Helpful responses to my questions"

Helpful responses to my questions

"I clicked on the website for Embassy…"

I clicked on the website for Embassy suites and did not notice that BookOnline had come up. I do NOT like this. I always book direct but I felt it was too much hassle to cancel through your website. then I see a $43 refund fee if I cancel, WTH

"Seamless booking experience "

Lauren was friendly and extremely helpful. Her assistance made my booking experience quite seamless!

"It was okay it needs some work"

It was okay it needs some work

"I got sold $29 per night insurance that…"

I got sold $29 per night insurance that I wouldn't have intentionally purchased. It's deceptively added, but I'll swallow it and not make a big fuss. But it's ugly and I would think twice of using your service again. Otherwise, the room sale was fine.

"This confirmation was confusing since…"

This confirmation was confusing since Rodeway was not mentioned.

"OK quit with the text just book a room it was easy that is why you the application "

What is the text for you guys all live by clicks you got it

"rip off"

booked a room and had wrong day...called back and canx in one day !...was charged full day for canx.it is a rip off never use this co. book direct avoid this site