"DO NOT BOOK WITH THIS COMPANY"

Until now I am waiting to refund my ticket canclation money, I contacted the airline and they told that they refunded the ticket money already, and when I contacted the mytickets.ae, they said send the email evidance from airline and I shared the email evidance with them, however, until now more than 3 days waiting after what happended above and until now I did not receive my money

PLEASE AVOID THIS BOOKING FLIGHT COMPANY


DO NOT BELEIVE THEM BECAUSE I CONTACTED THE AIRLINE AND THERY CONFIRM TO ME THAT THEY REFUNDED MY MONEY AND I SENT THE AIRLINE CONFIRMATION EMAIL TO THE FLIGHT BOOKING (MYTICEKTS.AE) AND STILL SAYING SAME THING THAT THEY DID NOT RECEIVE CONFRMATION EMAIL FROM AIRLINE AND STILL WAIT FOR THAT


DO NOT BELEIVE THEM AND AVOID THIS BOOKING FLIGHT COMPANY

I DISPUTE THE TRANSCATION AND I WILL TAKE MY MONEY FROM MYTICKETS.AE BY LOW

"Scam"

Scam, they give you a price and then when you pay the price changes for illogical reasons.

"Easy to book no complications"

Easy to book no complications

"Avoid MyTickets AE"

Avoid MyTickets AE – Feels Like a Scam!

I booked a flight through MyTickets AE, and it was canceled. Since then, I have been stuck in a never-ending battle trying to get my refund. It's been over three months, and every time I reach out via email or phone, I get the same generic excuse: "It's still under review."

Out of frustration, I personally contacted the airline I was supposed to fly with, and they confirmed that they processed the refund over a month ago. Yet, MyTickets AE continues to claim they haven't received anything. So where did the money go?

This company is completely unreliable, and their customer service is useless. They keep stalling, hoping customers will just give up. It honestly feels like a scam!

If you value your time, money, and sanity – stay far away from MyTickets AE. I do not recommend them at all.

"Very good App and easy to use they have…"

Very good App and easy to use they have a great website and prices

"تحت التجربه"

تحت التجربه

"The team was so helpful and kind with…"

The team was so helpful and kind with me, and they assisted as a priority for changing my trip back,
Thank you so much for your support

"Thank you for the ease of booking and…"

Thank you for the ease of booking and reliability

"Extremely Disappointing Service"

Extremely Disappointing Service – AVOID AT ALL COSTS

I deeply regret choosing mytickets.ae for my travel plans. My flight was canceled, and the experience dealing with this agency has been nothing short of infuriating.

When I reached out to the airline at the airport, I was told that the agency (mytickets.ae) was responsible for processing my refund. However, upon contacting the agency, I was coldly directed back to the airline, leaving me caught in a loop with no resolution.

Their response to my concerns was shockingly dry and devoid of any empathy or responsibility. Hiding behind "terms and conditions" while offering no real solutions for their customers is unprofessional and downright disrespectful. Their email responses lack any sense of accountability, and their inability to take action shows a complete disregard for their customers' trust.

This level of service borders on outright negligence, and their lack of care for their customers' well-being is appalling. This will be the last time I ever deal with this agency. I will make it a point to warn everyone I know to avoid mytickets.ae.

If you value your time, money, and peace of mind, stay away from this agency. Their poor service and dismissive attitude are not worth the hassle.

Add after the agent's response
Dear Team, Thank you for responding to my review. However, I must address an important point in your reply. You mentioned that you have initiated a refund request for my canceled flight. I find this surprising, as I did not provide any details about my flight or booking in the review. This raises serious questions about the validity of your claim and whether any real action is being taken or if this is merely an attempt to save face after my negative feedback. The lack of professionalism and empathy I experienced during my earlier interactions with your agency is well-documented in my review. Adding this claim, which appears baseless given the lack of information you have about my specific booking, only reinforces my perception of poor service and inadequate customer care. If you are genuinely attempting to address my issue, please provide evidence of the refund request you claim to have initiated and share any progress updates. Otherwise, I cannot help but view this as another instance of your agency's unwillingness to take responsibility or deliver meaningful solutions to its customers.

"An amount greater than that stated on…"

An amount greater than that stated on the financial receipt was deducted.