"AVOID"

AVOID
Ordered Bed 10th February !
I didn’t even get a delivery date !
No Bed !
No Communication !
Website Down !
Meridian Furnishings are Sleep Beds.
Companies House tells all.

"No bed no refund from them"

Ordered bed. No communication of when the bed would arrive. After several unanswered emails they responded that bed was delayed and would be delivered in a month. We then requested a cancellation and they said it would take 10-20 working days. After waiting we still had no refund. We contacted them again and when they finally responded they said they were having problems with their payment system and to contact our bank. I would avoid using this company.

"Scam"

30 jan ordered bed for it to be lost then it was an issue at warehouse. Still have no bed and no refund or any response at all. Complete scam please stay away. Actually says on real trust pilot these ppl are advertising incorrect information relating to trust pilot. AVOID AVOID AVOID. My brother just died and was gift for mum to help her sleep if that's poss and they stole all my money

"Horrible company to deal with! "

took a month and half to get the delivery slot. Then the product was damaged. Offered a partial refund (5%) we agreed as we couldn't wait for a new one to be delivered.3 months later and several emails later, I'm writing the review while on hold trying to speak to someone. Don't go near them. They just keep lying to you until its too late to do anything! Horrible company to deal with!

"Never received the bed and mattress I…"

Never received the bed and mattress I ordered. Excuses about delivery and problems with packaging.
I then asked for refund but was advised to get refund through my bank.

"Absolutely disgusting service"

Absolutely disgusting service! Ordered 3 months ago never got any reply to emails and now trying to go through my bank to get my money back! As if people are not struggling enough as it is to get ripped off by these sorts of people makes my blood boil 😡

"Buyers Beware"

Failed to deliver, failed to refund, poor customer response to calls and emails. Scammers for sure. Taken to small claims court and will now be contacting BBC Watchdog to expose them on national TV. Court will now issue a CCJ against them as they didn't even respond to court. Even trust pilot themselves note that this business is using trust pilot content incorrectly. Displaying reviews they're not permitted to on their site. I regret ever ordering from this business..Below is a email response I received from this company, despite waiting over 20 days this is their sorry excuse for taking your money, but not paying it back. I have since contacted BBC Rogue traders via the BBC watchdog website. I would urge anyone who has ordered a bed, not had it delivered and not been given a refund to do the same, it's free and easy to do and will hopefully expose this sham company on national TV..

Dear Customer,
Thank you for reaching out. Due to the recent issues with our payment processor, we regret to inform you that we do not have an update on when your order can be delivered. Additionally, we are unable to process cancellations or refunds at this time.

We would advise you to obtain a refund due to the uncertainty of the current situation and recommend contacting your payment provider and requesting a chargeback, as they may be able to assist you in retrieving your funds.

We sincerely apologise for this situation and appreciate your patience as we work to resolve it.

Kindest Regards

Sleep Beds - Customer Service Team

"SCAM COMPANY "

If i could give 0 i would this is a scam company. I was paying for a bed since January 2025 through Klarna and they gave me mutiple dates in February to say when it will be delivered, however due to medical conditions i cancelled that order and purchased a bed from somewhere else. Been waiting for a refund for over 6 weeks now. No one answers the phone despite waiting over 1 hour. DO NOT BUY FROM HERE THEY ARE A SCAM AND HAVE BEEN REPORTED. 🤬

"These people are thieves l bought a bed…"

These people are thieves l bought a bed and mattress on 6 February and promised to be delivered after 3 weeks cancelled order because they was no response calls are not answered when they answer they will will talk to you in a harsh way and with a bad attitude lm taking it the legal way now haven't received refund or the bed either beware of these people and company you will be scammed my baby even got sick cause she was now sleeping on the floor for sometime waiting for the bed please be warned

"Ordered a bed"

Ordered a bed, never heard anything from them, very difficult to contact eventually had a reply via email, problems with packaging? Further difficulty contacting for update to be told couldn’t fulfill my order, go to bank for a refund now can’t get anything and the website has gone?? Very poor communication and service, they don’t care for their customers they should refund my money