Zoolz

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986 reviews
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Customer Reviews about

Zoolz

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Richard Fluit

1.00/5.00

"I bought a lifetime access of 2TB with…"

I bought a lifetime access of 2TB with Zoolz. Now they informed me that lifetime does not mean lifetime. They are stopping the service in two weeks, unless you cough up extra money. When you go to their helpdesk you are answered by a robot or an extremely stupid person. Anyway they sell you a product that they cannot deliver, stay away from them. It's a scam.

Just see their reply, their robot sent me that at least five times. Nothing about selling a product that you are not delivering.

30/09/2020

Dominic Owen

1.00/5.00

"Scammers, took my money and ran."

Scammers, sold lifetime deals to me and my family, tried to get me only last month to upgrade the account now giving me 14 days to get 4tb of files downloaded. Get ready for their other company Polar back up to do the same.

So it took them less than a hour to report this as a fake review. I 100% Stand by my comments, this is a scam and they never intended to give us what they offered.

EDIT 3 - zoolz are trying everything they can to keep my review offline. I stand by my comments about ZOOL.COM - SCAM - STAY AWAY

30/09/2020

Megan

1.00/5.00

"SCAM- WILL DELETE FILES"

This company promised a lifetime of data storage and sent an email to me giving me 15 days to retrieve my files before my account is deleted. I cannot even get my files because of a system error. Emailed for help and no response! NEVER DO BUSINESS WITH THIS COMPANY. SCAM AND RIPOFF!! ZERO STARS.

30/09/2020

Paun Narcis Iulian

1.00/5.00

"Never ever buy something from zoolz."

Never ever buy something from zoolz. I did buy a Lifetime Cloud Storage plan on sale. In the first year I was suggested to upgrade, next asked and now I received a notice that I have 15 days until all data will be deleted.

30/09/2020

Mo

1.00/5.00

"Wish they have Zero Stars to give to Zoolz"

I believe trust pilot has to give an option to rate less than 1 star, because that what my rating for Zoolz will be ZERO STARS, the company sold lifetime memberships (3TB storage) and after less than 2 years they are canceling the subscription.

Fortunately, when i tried Zoolz it was slow, so the data i stored in Zoolz is not exceeding 250GB, and I already have it in a decent backup service.

Please avoid Zoolz and never trust its services.

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The reply of the customer service represents what the service is, useless

30/09/2020

Mr B Palmer

1.00/5.00

"Do not trust this company"

Do not trust this company. I bought a lifetime plan and they cancelled it, giving 14 days to download my data and find somewhere else to put it...or pay $100 to upgrade. Why would anyone ever pay money to this company, who knows what they will do with your data and when they will try to change the goal posts again.

Copying and pasting the same response to every review left? That should tell you all you need to know about this company. The sooner it fails and disappears, the better.

They keep blocking their ex-customers on Twitter when they ask for their money back, and keep deleting comments on their linked in.

They have no regard or respect for their customers whatsoever.

30/09/2020

Alex

1.00/5.00

"Liars and cheats"

Cancelled a 'lifetime' plan after just two years, with no refund or compensation, just an 'offer' to pay them more money for a service that I have already paid for. Disgusting behaviour - a company to avoid at any cost.

30/09/2020

Dam Birtija

1.00/5.00

"LIFETIME deal was a scam!"

I've bought a LIFETIME deal which has been DISCONTINUED after only two years! They've given me 14 days to get my 1TB of data. The app has always been ugly and bug-ridden. I've constantly been getting upselling emails. Never again Zoolz! You lie and brake promises, you should go out of business!

30/09/2020

Kev L

1.00/5.00

"Another Lifetime Account closing down"

Another Lifetime Account closing down. Even though the company is still trading. Deceitful.. Underhanded tactics. if zoolz as a business ceased trading then no problem. However shutting down Lifetime accounts is wrong on so many levels. I hope they do not survive in this market. .....Minutes after posting they are sending out damage limitation replies on here.... Not good enough, you have already upset too many people who put their faith in you...NO MORE...

30/09/2020

Jessica

1.00/5.00

"Ripped off basically"

Bought a lifetime time license, now the service is being "cancelled" . Not really cancelled though. They are changing the name of it to be able to charge more and ripp off lifetime customers.

You get two weeks before the data is deleted. You can however pay extra and transform lifetime license to a year. Great.

30/09/2020
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