"C.W.S jewellers ,tutima m2 watch "

C.W.S jewellers, sales person kristie, was really helpful and knowledgeable with the brand tutima m2 seven sea watch order. A great experience.

"Would recommend"

As described and at a good price too

"Always ask how long before dispatch…."

At the time of ordering, on line advise next day delivery when in fact it is not. I ordered a longer chain but was not advised it had to be made so it took 3 weeks !! Second order was on the telephone, again another chain, when it had not arrived within the week l called to be told once again it had to be made. It should be made quite clear when ordering how long the item is going to be. Apart from that thankfully the telephone staff are very polite and apologetic.

"I have to wait for my order 1 month"

I have to wait for my order 1 month

"Inefficient returns procedure. After I had submitted a return request…"

After I had submitted a return request for an online purchase I had to email twice before I received return instructions. After following these I received confirmation on 1st May that the item had been received but 5 days later I still have not received a refund.

"Casio watch"

Nice to find a UK retailer to fulfill my order, rather than Amazon. The Amazon seller couldn't give the manufacturer's guarantee or deliver the watch within a reasonable time frame! The watch from Sellors was also delayed due to the first one failing quality control, but only by a matter of days and they did apologise and keep me informed. I was less happy that, in spite of a specific requirement to specify wrist size with the order, the watch bracelet on arrival had not been adjusted to fit the recipient's wrist! As this was a birthday present, it was a little disappointing!

"The jewellery arrived after much…"

The jewellery arrived after much interaction with the post office and finally getting it delivered. We then discovered it was in a ripped box , which so complained about . It was replaced.
The jewellery itself is lovely . Whitby jet is always good .

"3rd purchase perfect service!!"

The service was great, my watch arrived on Saturday morning at 11:30 which was very good considering I only placed the order on Thursday afternoon at 16:30. The watch was well packaged and was perfectly intact. The watch a Certina Super PH1000M in orange is exactly as I expected it to be. It will be a complementary addition to my collection and will assume the position of my weekender for the time being. I now have 4 Certina watches in my moderate 12 watch collection and I have to say the build quality of all 4 rivals that of my Omega and Longines watches. The Certina brand has a lot of history which enables them to to frequently relaunch models from their back catalogue as heritage pieces. As an Automotive Quality professional, I consider myself to be a good judge of quality when I see it, hence the watch brands (previously mentioned) that I choose to collect. For anyone out there reading this review I urge you to take a look at the Certina range, you won’t be disappointed especially when you consider the value for money proposition they offer. I also have to mention the dealer from whom I purchased this watch as all to often they only get mentioned for negative reasons. C.W.Sellors have supplied 3 of my watches and on each occasion I have taken advantage of a sale price offer. The service has been exemplary on each occasion and without issue. I will be buying from them again and would wholeheartedly recommend them to others.

"Fantastic customer service!"

Fantastic customer service and a great selection of watches! Kristie has been brilliant in assisting me with my purchase, a new Seiko Sumo watch. Kristie organised for me to view and complete my purchase from a store whilst on holiday, making the whole process hassle free and as easy as possible! I'd definitely recommend C W Sellors and I'll purchase from them again!

"Trusted jeweller - very happy with my order"

I had never purchased from this jewellers and was a bit wary as i was searching for a specific Gucci ring on google. It was on sale with this company with a really good discount so took the chance and can honestly give them a 5 plus star review. I was updated regularly and received my ring within a couple of days. I am extremely happy with it and wouldn’t hesitate purchasing from them again.