"Refund Scam"

I was due for a full refund of 545.36 GBP and i was promised i will get it back in 5-7 working days. However its day 13 and i still have not received it.
My calls to customer service are of no use either.
Absolute rubbish Customer service, making false promises

"Great customer service unlike the other…"

Great customer service unlike the other agents. Ratika was there to help when had i had an emergency to deal with. Would definitely be using them for any other trips as it was a hassle free procedure to get the ticket changed.

"Ratika was great help"

Ratika was great help, very efficient and helped me through the whole process, would defo recommend and ask for her to help.

"Its a great experience that rathika had…"

Its a great experience that rathika had assisted me I was so easy to change the flight she is great thank you so much for your help

"Terrible aftercare, save your money and energy, look elsewhere..."

I called numerous times to change my flightas my son was ill in stress, put on long holds, while their team try to calculate tax and penalties, they couldnt email me my options like they were scared that this will be shared on social media or something, asking me to go through Heathrow while my flight was to Manchester, telling me flights are going like its share in stock market so I need to hurry without even giving me any options, long long holds to calculate money like they are solving a hardest financial problem of the year, kept asking me to call back, when I call back, again to put me on hold.
My sister who delayed her flight from mytrip.com
They literally dealed with it in 10 minutes on live chat not even a call, giving her a flight that was suited for her needs as my son was ill, she really wanted to be there. Same as my situation, i was in absolute shell shock that their are other agencies who can help that quick, couldn't believe it how they valued her as a customer compared to you guys,

I bought another return flight, which was much easier then having to deal with them, wasting my time.

I will never be using this company to book a ticket.

Thank you for the long holds and numerous calls without a solution.

"I am so pleased with the assistance…"

I am so pleased with the assistance that I received from the team member Sarah. I had to change the flight date at the very last moment.She has been very helpful in this regard and tried to call me several times even if my number was unreachable.
Five stars 🌟

"Very helpful"

Very helpful

"Karan Bali was the most helpful travel…"

Karan Bali was the most helpful travel advisor I have spoken to when dealing with a travel agency. I had a complex multiple flights booking and he was able to give me several options with very competitive prices. He understood my requirements clearly and tried his very best to accommodate my specific arrival times. Will definitely contact him again for all my business and personal flight and holiday requirements.

"Amazing service by Tanya"

I had a issue with my booking this lady Tanya was very helpful 👌I would recommend to use fly sharp to book your flight ✈️

"The customer service."

After a disappointed call with the company regarding the flight rescheduling, we contacted once again and we were connected with Joseph. He helped us a lot and made the entire process quite easy for us, and explained every bit of the situation and miscommunication. He took his time for us and explained everything, stayed on the call with us as long it was required. He even contacted us again to check up on us. We hope every customer gets the service experience just like us. We wants to thank Joseph and he deserves all kind of appreciation from his company as well.