"Absolutely Terrible!!!"

I ordered a matress from Bedzy that use Hunter Express for their deliveries. This courier service is the WORST. Bedzy dispatched my order within a day of ordering and they picked it up within 2-3 days. They had my order for over a month. Tried to say they attempted delivery (according to order tracking) when 2 ppl were home most days, big lie. Requested redelivery but again didn't deliver it. I emailed and called several times to find out what was going on, what was the delay, but call centre couldn't tell me why, and they assured me that someone would ring before delivery, but nothing happened. They had the mattress from 24/1/23 and I still hadn't had it on 20/2/23. I had to cancel my order through Bedzy. I even have screen shots of the disastrous delivery tracking. They even had the audacity to get annoyed with me for calling again. I think waiting 4 weeks for delivery in 2023 is ridiculous. Do not use this company!

"Where do i start for the start this…"

Where do i start for the start this so called company should be CLOSED DOWN Received half order 2 weeks ago the the courier thold me he will bring other half the next day waited all day didn't receive anything called so called receptionist only to be thold to check with neighbours apparently is being thold its been delivered to wrong address wfk called them back again demanded to speak to they manager again been thold there is No Manager there ask the person there named Tina can someone called me back and tell me what is happening with my delivery again been thold nobody is going to called me back again i called back and ask what is going on i need my order because i paid lots of money they thold me they will look in to it 2 weeks after no calls no emails no messages already contacted Fair Trading .please DO YOUR SELF FAVOUR DO NOT DEAL WITH THOSE CLOWNS will never recommend this so Called company to anyone 😡😡😡😡😡😡😡😡

"Hopeless Carrier"

Interstate consignment has been sitting 44km away for a week and their best guess is another few days there before they can finally deliver. Have no confidence whatsoever in this very poorly run business.

"I admit after reading some of the…"

I admit after reading some of the earlier reviews i was worried when i found out what company would be delivering my mattress. I couldn't have been more wrong, was a four-day turnaround from NSW to Adelaide and I couldn't be happier.

"Terrible delivery experience, was told delivery was coming, stayed home all day and never came"

Received email to say package was coming at 11:30am.

Decided to wait at home then go out with the family to the beach for Australia Day. Waited whole day and package did not arrive, whole day ruined.

To add salt to the injury I get an email to say the address was unattend when I was home the entire day.

Further more no phone number is provided so you can contact this company. Terrible service , would not recommend.

"ZERO!!"

ZERO!!! they are the worse. avoid all brands that use this company. the customer service is useless. SO MANY PROBLEMS i can't even tell

"We ordered a NOA Bed and they use…"

We ordered a NOA Bed and they use Hunter Express.
tracking system says delivery due 10th January 2023. it is now the 19th January 2023 and nothing has arrived. No communication or tracking updates are forthcoming from the supplier or the delivery company. Hunter Express do not have humans answering the phone only a recording that tells me to contact the supplier. The supplier says that it takes 24 to 48 hours for Hunter to respond to delivery questions.

"Wish I could give a zero!!"

Wish I could give a zero!!
Ordered an item through Woolworths marketplace. Hunter express were the delivery company tasked to deliver my item. Tracking showed the item was shipped from Melbourne to Adelaide. Item was out for delivery to me on the 30th December, so I stayed home to receive the package, it never arrived!!
Their phone service just sends you in loops with no one ever answering and they don’t respond to emails AT ALL!!
Now it’s the 10th of January and tracking shows the item has been sent back to Melbourne!
Hunter express I hope to god you lose all delivery contracts as your customer service skill are non existent!!
Worst ever

"Hunter Express - worst service ever"

Pathetic service from this company. Purchased furniture through Myers, between Myers and Hunter express i don't know which one is the worst. I am disgustingly disappointed at the lack of customer service from Hunter Express. My delivery was meant to be delivered on the 30/12 the latest, it's the 6 and all i get is "there's nothing we can do". So annoyed

"Worst company in the world!!!!"

Climbing cube order was sent on the 28/11/2022. Finally got notification of delivery on the 16/12/2022. Waiting around at home all day with times constantly changing, then at 4:30 the tracking notification said out of time. On the 19/12/2022 2 out of 8 parts were delivered. On the 20/12/2022 5 parts were delivered. Still waiting on 1 part. My twins won't have their present for Christmas. Customer service is non existent!! Obviously judging from other reviews this company is extremely bad. Just disgusted and will not be buying from anyone who uses this carrier ever again!!!