"BEST TO SAY NO STAR S"

BEST TO SAY NO STAR S
no answers no help not days but weeks delay
best not to use this courier
these are difficult times but they make thing more so

"Worst transport company I have ever dealt with!"

Took forever to get to Brisbane, then it sat in their warehouse for 7 days waiting for processing. It then got on the truck for delivery at estimated time of delivery keep on changing.
Terrible service, worst freight company Ive ever dealt with.
They need to shut down, go out of business and never come back!!!

"Hunter Express are the last company that I would ever deal with."

The delivery was 2 days past the estimated time. The 'gentleman' that turned up, took a photo of the front of the building and drove off. It was raining. He didn't knock or ring the doorbell. I walked to the front door and eyeballed him. He looked away and drove off.
The 132252 phone number is an endless loop that isn't answered. Don't deal with this lot.

"Unreliable and useless"

Unreliable and useless! Do not use this company. I have been waiting 2 weeks for my delivery. Obviously my item is big and heavy and no one wants to deliver it. Pathetic!

"Absolutely unreliable and unacceptable"

Absolutely unreliable and unacceptable. They have no idea where my shipment is and said to me that “this is what usually happens”. My shipment is delayed by who knows how long.

"Absolutely unreliable and unacceptable"

Absolutely unreliable and unacceptable. They have no idea where my shipment is and said to me that “this is what usually happens”. My shipment is delayed by who knows how long.

"Absolutely dreadful!"

Absolutely dreadful!! I ordered a rug which said 3-5 business days. It’s been 3 weeks and the tracking number says it been in the depot in Rockhampton for the last two weeks (30 mins down the road). As the end user you don’t seem to be able to contact HE to see what the hold up is that has to be done by the sender. The sender say they are waiting on an update from HE (via email). Would not recommend!!!

"Don’t bother …"

After navigating the phone answering system to get to speak to a human I was told that my item would be delivered three weeks after I ordered it. They said that the company had booked the pick up date. What they failed to say was that they had missed the pick up time and had rescheduled to pick it up 2 weeks later. This item cost over $100 shipping so completely unsatisfactory - a joke in fact. Luckily the company cancelled and used another shipping co.

"Abusive bully of a delivery driver"

They took a month to do an "express" delivery from Melbourne to Perth. It sat in the Perth depot for 2 weeks.

The driver should not ever be in any customer facing or public interaction jobs, ever. Absolutely lost their mind, abused and swore at the person trying to accept delivery because they were taking photos of the severely damaged packaging, he decided to then *take* the packages away and tried to say the delivery was rejected, it wasn't. The whole interaction was captured on security cameras.

The driver is a liar and volatile, threatening people, bullying and taking the phone from the person trying to take photos is completely unacceptable, they're lucky the police weren't involved.

"Hunter express are rubbish"

Hunter express are rubbish. They promise but DONT deliver. They make excuses. They told me they couldn’t deliver due to traffic. There is no traffic problem where I live. I am still waiting for a delivery