"Do not use this courier or purchase from any company that uses them for deliveries"

Appalling service, untrustworthy, absolutely incompetent. Do not take the risk! I would strongly recommend not purchasing anything from a company that uses Hunter Express. I am missing part of my order which was due to be delivered a week ago, I have called every day and they promised to call back with an update and never do, they constantly made promises of delivering the next day and yesterday they tell me my parcel is lost! They must recognise my phone number now too because they let my calls ring out and go to voicemail which is full to avoid having to help me. Their sheer incompetence is mind blowing.

"Where is my parcel??"

Nearly two weeks ago I had an order sent out to me through Hunter Express and all my tracking is showing is 'scanned into depot' over two separate days. Don't bother trying to call them either, called around 15 times over a week which I finally got through and the lady told me my parcel should be with me by the end of the week, it's Thursday afternoon and still nothing. I had never heard of these guys before, and trust me when I say there is no way I will use them again nor will I recommend them to anyone. Tracking is AD253698.

"I cannot believe this"

I cannot believe this. Initially the company I bought items off did not deliver the correct items. They now have sent two packages per the items description and as I have tracked them I find one part or parcel was delivered on July 28. As per instructions I waited for other part to arrive on 29 but it did not happen. On tracking the items, part 1 and 2 I received part 2 but on the tracking information whilst it throughout said 2/2 had been delivered along the way it says only 1/2 was delivered into your depot. The ref number is N10547143. Job No 7524. As a senior journalist I do not wish to write a story about this but it is obvious something is definitely astray. The parcel turned up not long after this was posted. Mmmmm

"Most poorly run logistics company"

Most poorly run logistics company
Missing a box out of 4 that were meant to be delivered on Saturday . Told Monday it would arrive then Tuesday but it was returned to depot as driver run out of hours then told we’d now am getting told either Thursday or Friday . Can’t even give me a confirmed day. Really need to review the operational managers job and they should take some leave and not use COVID as an excuse and review there bad managing and organisational skills . I Work in logistics and it’s general rule if you miss a window or delivery it is the first thing that is tackled the next day .

"The worst transport company ever"

The worst transport company ever Won't let you contact them.
A parcel leaving Melbourne for Perth on 17th July still hasn't been delivered after 2 weeks I could have bought it in a wheel barrow in that time and No it's not the Covid19 virus
Customer interaction is totally void they refuse to talk to any one I Definitely dont recommend this Company
Now they're asking me to provide a tracking no They don't even know there's no one you can contact to tell them I'll post here anyway VV716380

"Worst courier company I've ever dealt with."

Package out for delivery Tuesday. Didn't arrive.
Package out for delivery Wednesday. Didn't arrive. Called and was told wrong address even though address was correct.
Package out for delivery Thursday. Someone else's package delivered and left in the rain. Call and am told he'll be right back to fix issue. Never came back. I delivered it to them (up the road) and checked that my parcel wasn't out in the rain at their house.
Parcel out for delivery Friday. 2 out of 3 parts arrive around 5.45pm. Driver has no idea where third part is. Called call centre and was on hold til 5 when the system hung up on me.
Monday - call call centre and am told there is nothing they can do. Delivery is still marked as 'out for delivery' so I am to assume it will come today.

Couldn't recommend more strongly to avoid these people.

"I will avoid purchasing products if…"

I will avoid purchasing products if their going to be delivered by this courier. Customer service is non-existent. How they stay aflout is a mystery. DON'T USE THEM!

"Most ineffectual logistic company in…"

Most ineffectual logistic company in Australia, worse than Australian Post!
Goods sitting in depot for 4 days now, only half an hour away from my residence.
They dont answer phone calls or emails, totally pointless in this day and age.
On a scale of 1 to 10 I'd offer a -5, and thats being generous!

"Absolutely disgusting way of handling…"

Absolutely disgusting way of handling items . I was home at time of delivery. Car clearly our front . Driver threw my items down on the driveway . Boxes were all torn up and some of the items were damaged .

Not happy at all. Would like to speak To someone about this . Can’t get through on the phone

"Very slow shipping i order 16/07/20"

Very slow shipping i order 16/07/20
Now 1 week still not get item yet . Bur Transit time show1-2 days
BC116913