"very good both trip were right on time"

very good both trip were right on time

"Collecting the money"

Collecting the money, they do very well.

"Our driver showed up on time was very…"

Our driver showed up on time was very friendly and was waiting for us when we finished.

"Start to finish everything was great"

Start to finish everything was great. We will be using this service again for sure!

"Excellent Service, Definitely 5 Stars "

The bus was an hour late to pick us up on the 1'st day and we did not receive a phone call letting us know this. We were very concerned! After the bus arrived everything went as planned, the driver was great and very professional! The rest of the trip went smoothly and when we had to return a day early because of bad weather coming there was no problem! 5 Stars to You!

"Best Bus Trip"

Our Bus was nice but what really made our trip a great experience was our driver Jennifer. Can't say enough great things about her.

"Beware of this Company!"

Our non profit group booked a Coachways bus for 52 senior citizens to go to NYC from Sullivan County. We paid in full (over $2,200.) for the bus to arrive at 7:45 am. Every day for over a week before the trip, our group leader spoke to the bus agent to confirm that everything was set.
On the day of the trip, our group was waiting and waiting …no bus! After numerous attempts, we were finally able to reach the Driver by phone at 8:30am. The Driver informed us that his GPS was broken, and he was lost. Then, he told us the bus was broken and he was cancelling our trip!!! Our group had purchased tickets to see Broadway shows and now had no transportation to the City. Coachways did nothing for us! They did not call our group leader and offer us a refund yet alone additional monetary compensation for the cost of the bus and show tickets that our group had to reimburse to our members. So instead of raising funds for our organization, we owe our members money due to Coachway’s incompetence and poor quality of buses. Do Not Use This Company, It Could Cost You! We are investigating ways to seek reimbursement for our damages.

"good experience "

Booking was fairly easy. Driver drove well and was kind.

"The person who I worked with to set up…She was amazing!. She worked with us for several months and attended to every detail, making the whole expereince great. "

The person who I worked with to set up our buses was fantastic! She worked carefully through every detail. We had good bus drivers, and good buses on the whole except for one bus which had an airconditioning issue toward the end of our trip.

"The bus was on time and the driver was…"

The bus was on time and the driver was courteous, cautious and helpful.