"Great service and fast delivery"

Great service and fast delivery

"Amazing company to work with"

Amazing company to work with, they provide quality packaging for our company and take great care of our account ! Highly recommend

"Worst service ever !"

I made an online order for products from MacFarlane Ireland on 23th January. They sent only half of the order and an email explaining they can`t souce the missing product. But they still have the product online "in stock". As advice for Samantha from Customer service: try to solve customers problems without lies, she tried to tell me I was informed about the fact that the product is not online through banners. Finally I got my money back after 3 weeks using PayPal complaint. Worst service ever. Stay away from them !

"Gloucester Branch of Macfarlane"

This company delivers exceptional service both from placing the order and the delivery they can’t do enough for you. Products are great. I have worked with this company for quite a few years now. When I had a large increase in business over a short frame of time. Macfarlane couldn’t do enough to help me. They even went as far as one of the sales team popping out on her lunch break to deliver me some urgent goods, now that really is excellent service. I have sometimes received orders on the same day as placing them and whilst this isn’t their usual turnaround time, I think this is fantastic. I recommend them highly.

"Really good range of packaging and…"

Really good range of packaging and decent prices. Reliable delivery.

"Huge thanks to Samantha O'Sullivan in…"

Huge thanks to Samantha O'Sullivan in Customer Services for rapid turnaround of a replacement order after damage (it happens!) whilst being delivered. Outstanding service to replace probably the smallest order you will receive this week. Much appreciated.

"Excellent products and excellent advice"

Excellent advice. (Kaylie, to whom I spoke today, was so very helpful).
Excellent products.
Another efficient delivery anticipated !!
I have purchased from MacFarlanes several times and it always been very good.

"Gabrielle was amazing!"

Had an issue with ordering online so emailed and Gabrielle could not have been more helpful. I were able to pay over the phone with her and they placed the order manually for me. Thanks so much :)

"Macfarlane Packaging 100%"

After checking the Reviews on Trustpilot i ordered 2 x 10pk XL boxes and 1 x Large bag Loose Fill (Peanuts) and they delivered very quickly within a few days, No issues with the order, the boxes are perfect for what i needed, i ordered a lot of XL's on Amazon and they were good but these ones from Macfarlane were exactly the size i needed for some odd sized storage units. The bag of loose fill was Huge i thought but its almost all used up so am glad i got such a big bag of it.
The boxes arrived flat packed with No Damage.
Recommend Macfarlane Packaging 100%

"I had placed an order for some office…"

I had placed an order for some office supplies, and one of the products we received was wrong. Gabrielle was very helpful in rectifying this issue quickly, and she was lovely to deal with as well.