"Macfarlane has been an excellent…"

Macfarlane has been an excellent supplier for us. I recently contacted Customer Service, and Samantha responded swiftly, resolving my issue within minutes. She even offered me a better discount. I’m very pleased with both the service and the quality of the products.

"I just wanted to give a big thank you…"

I just wanted to give a big thank you to the team at Macfarlane Packaging for getting an important shipment out to us next day, with only half an hour of the working day left.

We are a charity that needed to deliver laptops to a local community event, to enable people on a low income get access to the internet.

After speaking to Kayleigh, she somehow managed to get it to the very next day, despite it being 4:30pm!

Absolutely outstanding service, a business is only as good as it's people, and Kayleigh is one of the best out there, thank you!

"Reliable"

Reliable, but communication could be improved.

We've been ordering from MacFarlane Packaging for a few years now. The only thing that needs improving from our perspective is that when items are out of stock and there's going to be a delay in dispatch - let the customer know.

Apart from that - all good!

"Quick service good prices on product"

Quick service good prices on product. Postage expensive.

"I have not bought directly but I use an…"

I have not bought directly but I use an online company on a regular basis - for years. I would not hesitate to recommend this company to you. Best sturdy boxes every time. I have been impressed at the quality of their products and felt I should add a review. I have put the date Friday, 5th July as no other choice (which is fine),

"Excellent service"

Excellent service from Samantha O'Sullivan, very fast response time.

"MacFarlane is a great company to deal…"

MacFarlane is a great company to deal with. Always efficient, reliable & friendly, especially their customer service person, Samantha, who is always ready to help with any queries. I would highly recommend doing business here.

"Great price & fast delivery"

Great price & fast delivery

"Delivery "

Delivery was damaged and not complete. Need a different carrier to prevent in future.

"Great quality boxes that look good too."

Great quality boxes that look good too.