"We ordered 3 items"

We ordered 3 items. 2 were delivered on time but the third was out of stock. The out of stock item was 7.5 cubic ft eco fill. So I had to collect 15 cubic ft from Bristol warehouse. The Bristol warehouse are great as are the Bristol sales team. Particularly Monika. I would much rather deal with directly but as I’m a Mail Boxes Etc franchise I must order online.

"Goods were available for our collection…"

Goods were available for our collection when advised

"Good service -fast delivery"

Good service -fast delivery

"Good Quality packaging "

Good Quality packaging
Arrived on time. Thanks

"Boxes and Cellotape"

Boxes delivered on time . Good strong . Cellotapes. One item was out of stock and they informed me promptly and shipped the rest of the items. Good strong double walled boxes as well.

"Brilliant company that can fix everything to do with packaging!"

If you are in the field of eCommerce, there is no better supplier out there. We run a busy operation and over years, the only supplier who never let us down is Macfarlane. We were aware of all the shortages in advance, we knew what was going to arrive and when and given how difficult to get and expensive packaging has become, at this stage I would struggle to name any competition. Make sure you get to know Ben, Sam or someone who looks after sales and stay in touch for your packaging problems to disappear. Thank you for helping us through Christmas 2024 and we wish Macfarlane an even better 2025, Jeff from Dowra foods.

"Just bad "

To say you are a packaging company I can’t believe how badly my order was packaged. Half of the boxes are soaked and need to be thrown away

"Very quick delivery"

Very quick delivery, excellent service

"Online ordering was very easy to do"

Online ordering was very easy to do. However, I needed something added to my delivery. Great customer service on phoning through to add to my order. Fast and accurate delivery dates given would highly recommend.

"Good Speedy Service"

The materials arrived quickly and safely.