"Beautiful home near the beach"

Beautiful home near the beach. Beach access was easy, pools were just ok. Could benefit from having some visitor info available for new renters. We struggled greatly with trying to find transportation or food. If you are renting a car, this will be a perfect spot for you. A few little issues that reported for repair, otherwise the house is gorgeous and super comfortable.

"Very accommodating we were actually…"

Very accommodating we were actually using credit from 2020 because of COVid. Five star was very helpful in finding us a comparable property. App was easy to use as far as keyless entry etc. A rep called to check and make sure everything was in order and they were very helpful when questions were ask. The property we stayed in was amazing😊

"The home itself was absolutely…"

The home itself was absolutely beautiful and it was very clean. I would ask that they give out more trash bags and the neighbors directly behind the property needs to clean up their home, fix their fence, and keep their cat inside. We couldn't even take pictures because that view is horrible.

"Absolutely Beautiful"

Our stay at Dolphin Cave - Five Star Properties/Bliss Beach Rentals located at Isle Destin Florida was an excellent break from the pandemic. We (a family of four) enjoyed our stay at a beautiful townhouse with the beach as our back yard and an amazing unobstructed view of the Gulf of Mexico. The townhouse was in a quiet and serene community. Bedrooms were large and comfortable; all with private bathrooms and large TV’s. The three-story townhouse was equipped with everything that you could imagine.
I had to call the property managers a couple times and every time they were accommodating, professional and polite, addressing all my inquires in a timely manner.
My inquiries were as follows:
• KABA door lock instructions were not provided the night before.
• Wi-Fi password not provided on the day of check in.
• Saw a couple of roaches ☹

However, we had an ABSOLUTELY AMAZING time. It was so nice to enjoy the white sand beach of Destin FL and to stay in such a comfortable place. Pleasant memories were made 😊.

"Amazing stay"

Wonderful house in very nice peaceful neighborhood. Would definitely stay again.

"House and location were amazing"

House and location were amazing
Check in was a disaster

"Horrible!!!!!!!!! Stay Away! Scammers!!!"

If I could give this rating a negative 5 stars I would! DO NOT STAY HERE!!!! Scammers will steal your money and never deliver on what they promise from quality to accommodations to follow up. It’s been a pure of a nightmare during the most stressful time for any family to spend the kind of money that we did and to not get what we paid for. I will never ever recommend or use this service ever again. They rented us a new property that was gorgeous but NOT ready to be rented yet. It had bugs, claimed to have a game room and so not and the pool did not work for 6 out of 7days.!!!!!!!! We traveled by car 20 hours for this!!! And paid all our money for this!!!!! I was sooooo posed and our kids unfortunately felt it the most. No accommodations for the inconvenience except for a credit that only covered the cost of pool heat! I am fuming! I paid money for a service for an experience it was a contract agreed upon that I would pay a certain amount t of money for a certain product or experience. They did not hold up their end of the bargain. Never in my life would I pay that much money for a house with House with no access to a pool!!! With kids who have been unfortunately home schooled all year due to Covid and away from friends and driving 20 hours. I was told they would credit my account an additional amount and no one followed up with me for a month I called and everyone gave me the tuna round lying and saying they would call me back. I need to contact the owner and BBB as this was the worst most illegal bull I have experienced in my life I think the middle of a pandemic. Horrible way to treat people. I never got a call back from their leadership team. I called several times and was patient and clearly I should have know. I was getting the runaround. Never stay here as they will lie about their propers and steal your money. Please contact me immediately I still have not gotten this resolved!!!!

"We had several issues with the stay"

We had several issues with the stay. Beds are not good I’m fact the guest house are awful, wear and tear on the rental is very obvious (lots of peeling paint,broken cabinets) TVs not working, fans, lights (in different areas not working), several things missed on the clean, remotes not working, shower temperature jumping from hot to cold, key codes not working at access gate, grill needs to be cleaned completely, trash not hauled off from previous stay (it stunk and was by the side door). On a positive note this could be an awesome place. The location is great and somewhat secluded more than most. It felt very private. Be sure and read the hot tub cannot be heated without paying extra money to heat the pool and hot tub.

"Great house needing some TLC"

A wonderful vacation right on the beach. The deck, pool and hot tub were an added enjoyment for all.Although, the home was more than accommodating for my family it needed some TLC. Parts of the exterior were hanging (dangerous), a bar chair, we never used because it was ready to fall apart. The carriage house smelled of smoke but after a phone call house keeping arrived and cleaned it again.
Overall it was a fantastic vacation.

"Great rental company to work with!"

The Five Star Properties staff was very helpful and ensured all of our needs were met quickly and professionally.