"Could’ve been better."

This was my family’s first time visiting Destin. It was such a nice area and the house was beautiful, exactly how it looked it in the photos, however, there were a few things that changed my rating from a 5 star to a 3 star: When we arrived, the house had not been thoroughly cleaned. The beds were made with fresh linen and the kitchen was spotless but there was mold on the patio door leading out to the pool, cobwebs and debris in the corners and on the tables outside and not a single room in the house had been swept. There was sand and hair on the floors of the bedrooms and then kitchen, and dirt/dust buildup in the showers/tubs. There was dried toothpaste in one of the sinks upstairs and a used bar of hand soap on the counter. One shower upstairs did not get hot during any part of our stay. The water was always tepid and the drain did not drain properly.

We also had a small run in with a neighbor, who assumed we damaged the property because someone in our family was having some trouble getting out of the garage and after she flagged down several other neighbors/guests to help out, she submitted a complaint to Five Star and they showed up without notice to inspect the house. Notice of a complaint would’ve been ideal in that situation, but nonetheless, it was handled and there was no damage.

Lastly,
Having on-hand instructions on how to utilize some of the amenities in house, such as lights, pool/spa controls, locks, etc would be helpful for future guests, especially first timers. By the time we figured everything out, it was time to leave.

Overall, it was a nice trip.

"The house was beautiful"

The house was beautiful. Upon our arrival we noticed our golf cart wasn’t there so I started calling that Thursday , no one called me back, Friday morning the same thing , so finally we went to the office, and they assured us that they would send us one since the house came with it. But it was just an inconvenience to stop what u doing on vacation to hunt down something that should have been there when we arrived

"We had an amazing experience"

We had an amazing experience. With hurricane Sally, we were so worried our upcoming trip would be ruined. Five stars to Five Star Properties for communicating with me and making the check in process an ease. We will certainly be back to the Sugar Shack. Best property I have ever stayed at in Destin in 25 years!

"Villa Palazzo was stunning"

Villa Palazzo was stunning. We enjoyed our stay after hurricane Sally. However due to the storm the pool had debris from the storm in it. I did report it while we were there. It was a wonderful place to relax. Thanks for opening your home to visitors.

"Too hot too handle"

This place exceeded all expectations. The pictures did not do the home away from home justice. From the perfect private beach access to the hot tub on the porch. We were blown away by the amount of space in the kitchen and living room area. We had our wedding here and all our guests were blown away.

"Amazing stay"

Amazing stay. Great customer service. We came down during a hurricane and they were still able to pull everything off exactly how we wanted it. Beautiful house too!

"Just as good the second time around."

First off, Four Waters is a great house!
Some things around the house had not been recently taken care of such as the grounds, jacuzzi did not work, soaking tub did not operate in master bath, and numerous lights were out around the house, on the porches, and outside.
For the price, it would be nice that these were all taken care of.
Outstanding stay though, even through the hurricane 50 miles away.

"Not a private beach"

The house is amazing! The only complaint is the thought that you are getting private beach access to have your own area in front of the home is misleading. Many homes in the neighborhood have an agreement with this homeowner to use the beach front of the Verona to place their beach chairs. Be aware and understand any type of person could be sitting right next to you, loud, drunk, smokers and all!
Other than this situation the house is perfect!

"Don't Worry Beach Happy is a fantastic…"

Don't Worry Beach Happy is a fantastic rental. Our family and friends who joined us found it modern, comfortable, and the best of both worlds in terms of having easy access to the beach as well as a private pool. We also loved how many beach toys were available for us to use. It was a nice surprise for the kids. We would happily rent again.

"Many issues with this home..."

The house we stayed in was beautiful but the main fridge did not work, they were waiting on a part to come in. So we had to go down stairs and out to garage each time we wanted something from the fridge. My parents toilet didn’t flush so we had to call maintenance to fix it. My sister’s toilet handle was hanging, maintenance had to fix that. Wifi was completely out for 5 of the 6 days we were there. Maintenance got us a new router but it still didn’t work. And we saw 1 dead roach in my sisters restroom and one live roach on the stairs. Not the best experience at all. My husband would like a credit or some type of refund for all the hastles.