"Great quality, choice & sizing backed by 5* Service "

Needed a new suit for an upcoming wedding. First time visit and Andy could not have done more to help. Sizing was excellent and fit exactly where it should. I love the ‘mix and match’ facility. Came away with a new 3-piece suit, 3 shirts, tie (67” vs the standard 57” that only come to my midriff when tied), pocket square and two pairs of shoes. Thank you Andy. Your service and attention to detail will mean I revisit in April for more goodies.

"I had the pleasure to be served by…"

I had the pleasure to be served by Andy. From the moment I arrived he gave me his full attention and helped me find everything needed. As someone who is bigger than average (some would say a bit fat) John Banks had a fantastic range of quality clothing. They had extra short trousers length and suits for all chest sizes. Great selection of formal and informal clothing. I even found some jeans that fitted. I highly recommend visiting the store as in my first visit I managed to purchase everything I wanted. I have joined their loyalty scheme and will be visiting again very soon. Also, free parking is available at the front of the shop, which is a bonus!

"Visited today for the very first time…"

Visited today for the very first time and I will add, it certainly won't be the last time. As a large chap I actually hate the thought of clothes shopping but from the moment I walked through the door I felt relaxed and welcome. Ian who was assisting me put me at ease right away and had a very good eye for details finding my sizes straight away without a tape measure. Every single thing he picked for me fit like a glove and luckily didn't need any alterations either. I left the shop smiling. Im actually looking forward to my wife's graduation now!!!! Thank you very much. Cheers Andy 👍

"A1 custom service "

Banks has been my go-to online retailer for tall clothing for years. They have a decent range of clothing and competitive prices, plus a great returns policy. However, their customer service is A1. This is of primary importance for online shopping. For example, I ordered a pair of jeans and a shirt for me (I'm size LT) and a shirt for my son (3XLT), James Wright called me to double check I hadn't misordered due to the different sizes. That's what I call proper customer service. Thanks Banks 👍🏼

"What an amazing experience I have had"

What an amazing experience I have had, staff were amazing very friendly and no job was too much. They catered for everything I needed for my special day. The suit I collected yesterday was tailored to my shape and staff were very supportive. 100% say go here they are all amazing and good quality clothes/ suits.

"Our 1st Visit "

Our first visit to John Banks and we were blown away by the amazing variety of clothing they had and how reasonable their prices were.The staff were very welcoming and helpful.. Especially Nettie thank you so much for your help today..Looking forward to our next visit..Highly recommend to family and friends..😃😃😃

"Brilliant personal service. Well done Andy!!"

Being 6' 7", it can be rather difficult to find clothes that fit me, let alone at a reasonable price that you don't need to take a mortgage out for just to buy a jacket.

I'd heard about the John Banks Big & Tall Menswear shop before, but never really visited. However, when I needed a new suit, I thought I would give it a try, and I am so glad that I did.

With off street parking right outside, the store itself is quite a haven covering everything in big & tall menswear, from posh suits and and shirts, right through casual and beachwear, down to shoes, socks and belts. The best thing is that everything is very reasonably priced, and there is a vast range to choose from.

Andy came over to help my family and I to see what they had in my size, and effectively gave me a very personalised service for the next hour or so in selecting a suit, which then went on to choosing a number of items to update my wardrobe. A totally first class service where nothing was too much trouble.

I also often struggle to get shoes in my size (Size 15), but again Andy came to the rescue, because right next door is the John Banks shoe shop with a wide range of styles up to size 17. Again, nothing was too much trouble to find the right style and size.

In short, my family and I discussed everything afterwards and all of us said how impressed we were with the store, and in particular the service that we received from Andy.

If you are a man who is either big or tall (or both), I can't recommend this place enough. Parking right outside, great ranges of products and all at very reasonable prices, where Andy and the team are very helpful to get you exactly what you want.

Highly recommended.

"Great range and great customer service"

I have been with my husband for over 18 years and being almost 6ft6" with a very long seat area he has never ever had jeans that fit. I went on the hunt again and found some here at John banks online. I ordered them and they had the same issue with the seat area. I called the store to ask advice after seeing they had high rise online. The lady Caroline I spoke to was so friendly and so helpful. She arranged to have a pair of high rise sent out which I had within 2 days. She also explained how to send the first two pairs I ordered that didn't fit.

The new pair fit absolutely perfectly and were a great price as they aren't stocking them anymore (although full price for the quality was also very reasonable) I called back and ordered whatever they had left and yet again Caroline was super friendly and got them ordered straight away.

We will definitely be back, its great to find a place that caters for larger men. A lot of branded shops say they do but honestly they don't seem to have the range they promise. But John Banks defiantly does.

I'm gutted we live so far away we cannot visit in store.

"Impeccable service and support"

I bought a suit on line and it didn’t sit right on me. Being a 64” chest with a belly that’s bigger. Us big men hate the way we are looked at and treated in clothes shops.
I emailed them to say. Any chance I could return the suit in person and get some help. Well the rest after that is amazing service.
Arrived there on Saturday and the service level was incredible. Your made to feel. They will 100% help you get suited and booted for a wedding. We find the perfect suit. Was given some ideas which was taken onboard. They then said they could extend my shirt for me so it don’t come out of the trousers and the belly is on show. Fantastic. Let’s do it. Costs very reasonable in my eyes. A tailored suit would have been 4/5 times in value. We then find perfect shoes for me. Needing size 16 shoes. My options are zero to none. Oh no. They had choices for me and we found a nice gel one for a long day ahead.
I know I will be comfortable and happy and my friends wedding. Standing there tall and proud to do my speech as the best man.
Will never shop any where else. Made to feel that we can buy nice clothes also. May have also purchased 5 t shirts and a hoody on the way out. Oh well. When in Rome. lol.
Fantastic service. Incredible selection. See you again one day.

"Andy was absolutely brilliant"

Andy was absolutely brilliant, Attentive but not Overbearing, was well informed on products that were available and also up-and-coming stock for autumn 2024, We will definitely be back, thank you very much, Anthea Smith.