"One very happy customer"

Recently, Nathan and Owen installed two garage doors for me, and I must say, the service exceeded my expectations. Punctual, respectful, and diligent throughout the day, they maintained a high level of cleanliness and displayed unwavering dedication to their work. Their impeccable attention to detail truly stood out, and I wholeheartedly recommend this company to anyone seeking exceptional service.

"New garage door"

Excellent service, kept informed from start to finish. New garage door fitted in less than 2 hours. No mess. Service for sales and install has been great. Fitters were friendly and very efficient.

"Jekyle and Hyde Service"

In early January, I phoned repairs and requirements for an additional component for my garage door. I assumed this would be a longish job, given the call out charge and the fact that an engineer would not be available for 3 weeks. The day of the installation arrived and having heard nothing, I telephoned at midday to check that an engineer would be coming. I was told that my job would be the engineer’s last of the day and to expect him between 12.30 and 2.30 thus confirming my belief that this was a longish installation.

By 4.30, no engineer had arrived. I telephoned to enquire when the engineer might arrive and was told he was not coming as he had a domestic emergency. I asked why nobody had bothered to ring to let me know, having hung around at home all afternoon, and was told that the office did not have my contact details as this was with the engineer. I find it incredible that the central office had no record of my contact details or why, when the engineer informed the central office of his problem, nobody bothered to collect my contact number from him.

The next day I had a telephone call to set up the date for an engineer to call. This would be another week, so a month from the original order. The day before his arrival I had a call confirming the visit and the fact it would be in the afternoon.

The engineer arrived at 4pm and, to my surprised finished the job at 4.30pm. My job fitted in nicely with their schedule as the previous job had been in Bedford and they had to pass through my village for the return to Wellingborough. I am very happy with the work of the engineer.

The next day when it was time to pay, I queried the call out charge of £ 150, when the engineer had only been here for 30 minutes and had not had to deviate from his previous job. I was told that £150 was the standard hourly rate and I would have to pay that.

So, some good parts and some poor service followed by and excessive call out charge. I note I am not the first to make such an observation.

"An Excellent Retrofit"

The team were on time, efficient, extremely polite and did a cracking job, cleaning up too and disposing of all packaging. A great job all round and happy to recommend The Garage Door Centre to any and all.

"No problems at all ,the two fitters…"

No problems at all ,the two fitters James and Rob were polite and explained all i needed to know
The whole thing from sales to installation was faultless
P D G

"Garage Door Replacement"

Arranged for a garage door replacement. James and Ben arrived on time, were polite, and were able to take into consideration my requests when fitting. Very pleased with the new door.

"Excellent Service"

From attending the Showroom to today;s installation we have received a professional, efficient service.

"Excellent doors of a very high quality."

Friendly staff, well versed in what they are selling,good communication throughout, excellent quality doors finished to a very high standard, and fitted to an excellent standard.

"Very happy with our garage door"

Very happy with our garage door. Looks great and the whole process of ordering and installing was very smooth.

"Purchase of Teckentrup Garage Door - Large single door"

Given 5 stars due to the excellent service provided by its personnel - Dan Barnes ( Salesman) Nathan and Owen ( Installation Engineers) , to name a few. Dan was always available to respond to my concerns and his advice was valuable as he takes time out to understand your needs. Overall very pleased with it all .