"MY FSA ORTHOTICS"

I have ordered my custom orthotics from Bilt thru my employer and I can honestly say the pain I was in has subsided drastically! I contacted Bilt to see if they offer gift certificates and Mary M. was so kind to assist. I am looking to get my children gift certificates for their custom orthotics. My daughter has flat feet and stands on her feet all day. My son does have an arch but would like him to NOT develop the issues us girls have been cursed with LOL. If you have a FSA ordering these custom orthotics will be one of the best investments you'll make. The process is super easy and the turn around time was around 2 weeks or so to get them back.

"Awesome customer service quick response…"

Awesome customer service quick response time

"Mary gave a quick and helpful response…"

Mary gave a quick and helpful response to my issue. I'm very satisfied with the outcome.

"Great experience"

The process was straight forward and didn't take much time. The insoles were delivered in a short amount of time and are great quality.

"Feels the Best"

I have worn orthotic inserts for many years, but this was the first time I wore any from Bilt Labs. These are so comfortable and durable! Thank you for helping me to feel my best.

"An Act of Integrity & A Customer for Life"

Customer service saw that I made two ordering errors and they reached out to me and made it right! It would have worked on in their favor, but their integrity and customer service won the day! And this customer for life!

"Appreciation for reassurance"

Had a hiccup with 1 of 2 mold kits getting delayed with USPS. Reached out to y’all, and Mary responded with a game plan in case it was forever lost. Fortunately, the 2nd kit arrived a few days later so we’re all good. Appreciated the reassurance from Mary that I was in good hands if needed. Thank you!

"Very helpful with foot pain"

I've been ordering from Bilt for years(formerly Urthotics when I first ordered) and the insoles have been amazing for work. I can walk all day and my feet don't have any pain! It's a decent deal too once they have your foot imprint.

"AMANDA Above and Beyond"

Amanda, was phenomenal! She had thought of questions I didn't think to ask, and made sure all my needs were met. I'm so glad I purchased two pairs: one for work and one for everyday. Overall, the process has been easy and the team has been extremely communicative. I would recommend Bilt labs to anyone with feet issues, even me with no arch, long, skinny feet! Thank you, Amanda.

"Itemizd invoice for insurance"

Getting an invoice for insurance was quick and efficient. Great Customer Service!