"Easy booking with John."

Booking procedure smooth and easy. Thank you John.

"A great service from Tim"

A great service from Tim to book our cruise to the Caribbean. Tim was extremely helpful and knowledgeable of the different options and we appreciated his patience while we went through the booking process.

"A good experience on the phone"

A good experience on the phone, Chris was very helpful with our booking. Thanks once again.

"Very good telephone manner clear and…"

Very good telephone manner clear and precise x

"Excellent service"

Excellent service. Thank you to Zoe for all her help

"The agent was friendly and informative"

The agent was friendly and informative. Follow up calls with detailed answers to our enquiries were helpful towards our decision to book the cruise/land programme.

However, the confirmation on the itinerary had several mistakes and we had to contact customer service to correct them.

"Pleasure booking experience"

Friendly, helpful, answered all our questions. Made booking a pleasant experience. Full marks to Fay Customer Services, Customer service as it should be.

"Good booking process only comment on the booking process…"

Can only comment on the booking process that was excellent. Friendly staff who were informative and helpful , even explaining the high deposit process

"Professional staff"

Professional staff

"Excellent service & enjoyable experience"

This was my first experience of booking with Imagine Cruising. John made the booking process very easy and I found him to be extremely knowledgable and very professional. The packages the company put together are very exciting and I would highly recommend booking with them.