Imagine Cruising UK

Flight, Stay and Tour Services
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894 reviews
Overall Rating
Customer Reviews about

Imagine Cruising UK

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Stephen

5.00/5.00

"Zoe was very enthusiastic and helpful"

Zoe was very enthusiastic and helpful. Able to answer all of our questions very thoroughly.

04/11/2024

Kevin

5.00/5.00

"Joe was very helpful and informative…"

Joe was very helpful and informative and answered any questions we had

04/11/2024

Elrine

5.00/5.00

"Justin was helpful & pleasant & polite"

Justin was helpful & pleasant & polite. All info clear. We look forward to our holiday.

04/11/2024

Carolyn Barnes

5.00/5.00

"Very friendly and knowledgeable person…"

Very friendly and knowledgeable person that we dealt with.

03/11/2024

Mrs Sylvia Hawkes

5.00/5.00

"John was very helpful and not at all…"

John was very helpful and not at all pushy. Very excited about my first silversea cruise

02/11/2024

Barry McGugan

5.00/5.00

"Brad was great"

Brad was great. He listened to what we wanted and explained everything very clearly answering any questions we had with confidence and expertise. This is our third booking with Imagine Cruising and hopefully we will have the same wonderful experience that we have had previously.

02/11/2024

Keith Glennister

5.00/5.00

"Very helpful through out the booking…"

Very helpful through out the booking process,Zoe explained all the detail to ensure we understood what we were booking.

01/11/2024

Mr Keith Holt

4.00/5.00

"Very helpful and thorough in guiding me…"

Very helpful and thorough in guiding me with the choices.

01/11/2024

customermick

3.00/5.00

"My friend and I took a cruise from…"

My friend and I took a cruise from Barcelona to Istanbul on 30th September 2024.
The transfer from the airport was chaotic to say the least and I phoned up the offices to complain. The cruise on queen Victoria was wonderful.
Upon arrival into Istanbul the chaos started again no idea what who to organise anything.
The hotel we were staying for 3 nights was no better than a travel lodge. Watch out where you stay if you do this trip.

01/11/2024

Gary Marsh

5.00/5.00

"Customer service at it's best"

Zoe made my experience great. She is the epitome of top class customer service and it was a pleasure being treated as if I really mattered. She overcome the problems put in her way and did exactly what she said she would. A true professional.

01/11/2024
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