ScanCafe

Business Services
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785 reviews
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Customer Reviews about

ScanCafe

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Frank

5.00/5.00

"Excellent service"

Excellent service, fair price. We’ll be back!

31/03/2021

customer

5.00/5.00

"Great job."

The folks at Scancafe were professional throughout the process. They kept me informed of the status of work. The Finished product of converting old 35 mm slides to digital photos was outstanding. I recommend them without reservation.

31/03/2021

Patricia

5.00/5.00

"Great way to have pictures preserved"

Was looking for a way to have old pictures copied as well as restored. Scan cafe did a great job with the pictures as well as the old film that I sent them. I did not have the time or the skill to want to attempt this on my home computer. A little pricey Compared to doing it yourself perhaps, but my time was worth much more than that period they did a great job!

31/03/2021

Robert F Thomas

5.00/5.00

"Quality Feedback on Scan Cafe Services"

Overall the quality of the scans of my over 4,000 negatives were excellent.
I was most pleased that you opened up a drop-off office in Chicago. I have had two other orders sent to Scan Cafe sent via UPS. The first went without a problem - my test run of 500 slides. My second was a disaster. I had sent over 5,000 35mm slides ( all numbered, logged, sequenced, properly oriented and packaged by years (1970 - 1998). UPS lost them!! they claim the package broke open - no way it was double sealed and wrapped in shipping tape. Long story short 2yrs work and irreplaceable pictures were lost forever. Scan Cafe tried to look into it but was unable to make any headway with UPS.
That is why I was so pleased that you opened a pick-up location in Chicago.
Fortunately I had back-up Negatives of most my 1980-1998 pictures - which I again trusted to Scan Cafe to scan - using your drop off location in Chicago. You did an excellent job. Because the files are so large (4-5MB) I was also pleased that you keep the online review "proofs". This allows me to more quickly review & select pictures by referring back to the online scans.
Only quality issues I had were:
1) a number of scans and various rolls were scanned backwards. I can correct them through an editor, but that takes time.
2) several rolls of negatives were "out of sequence". Don't understand why as the negatives were all uncut and in canisters marked by year and sequence #.
Overall good job. I was pleased with the outcome and will recommend your services to family & friends.
One last note. All online contacts with your service rep's were very helpful.

29/03/2021

Samuel

5.00/5.00

"Pictures look fine"

Pictures look fine. My dad was very glad to see them again.

29/03/2021

Sally

5.00/5.00

"Excellent service!"

An excellent service! I was able to digitize and organize over 2,000 photos that had been collecting dust on the floor of my closet for decades. Such a relief to get that done. ScanCafe answered all my questions and kept me informed about the schedule.

29/03/2021

Bill

5.00/5.00

"I had a good amount of 35mm slides and…"

I had a good amount of 35mm slides and they did an amazing job. Pretty quick turnaround and really good communication. I am very happy with the job they did.

28/03/2021

Alan B

5.00/5.00

"Excellent again."

Excellent again.
Great service

28/03/2021

Linda

5.00/5.00

"5stars"

5stars, I have not seen the dvd yet

28/03/2021

EDWIN

5.00/5.00

"Great service in a timely manner"

Great service in a timely manner. Everything I was told would happen did. Great updates along the way. Would use again

27/03/2021
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