" Scammers "

Absolute scammers - DO NOT GET YOURSELF INVOLVED IN ANY WAY OR SHAPE, with this company, I paid 1.5 years of boiler cover, called them up. Paid excess fees. The engineer came after 48 hours, spend few minutes on the job. they said they can't fix it, too expensive to fix. I paid £11 for 2 years, they said we will only pay £250 and I need to get my own engineer to fix the problem. STAY AWAY FROM THIS COMPANY !! unless you want headache

"10 days for fault"

It took 10 days for the fault to be repaired. The wrong part was ordered which meant delay and having to wait for engineer. I was 10 days without hot water.

"Really profession job"

Really profession job resolving the external drainage problem.

"Arrived at 24 hour notice"

Arrived at 24 hour notice, to alleviate emergency drain blockage. Resolved within the hour on site, courteas and informed engineer. Definitely recommend.

"Great service "

Gary the engineer who attended was great. He fixed the leak quickly kept me updated with wha he was doing very clean. The problem was sorted within a few hours of being reported

"Great Customer Service "

I've had to contact UW 4x over the past couple of years, I must say their customer service is top notch. They listen, they seem to genuinely care (I dropped into conversation that I was a new dad and they put us on a vulnerable/priority list for a newborn).

They have been flexible and quick to act whenever we've needed them.

"Issue fixed"

The guys showed up on time, did everything they could to resolve the issue and at the end they fixed it
All good

"Excellent "

Great service

"The main feed from the outside water…"

The main feed from the outside water into the house burst, I called utility warehouse emergency number, my call was dealt with quickly, efficiently and with empathy, the engineer who came to fix the problem was polite and understanding and sorted the problem out,
I cant recommend enough, thank you.

"Great repair service "

I was kept informed throughout the emergency call out process and was delighted with the overall service