"Great engineer, poor communications "

Engineer turned out with in an hourand a half, but no call to advise eta or if job had been raised, rang preferred management solutions twice, but hung up after waiting for a long periods of time.

"Very helpful and explained everything…"

Very helpful and explained everything well

"Very Impressive Service "

From start to finish, excellent customer service. Very impressed with the service we received when we had a leaking waste pipe.An Engineer incredibly came on the same day & fixed the problem and gave further advice on what to do. We were really happy with the Engineer and with the work he did, as well as the tracking of the job which kept us regularly informed of progress.

"Very helpful on the telephone and…"

Very helpful on the telephone and followed up our claim efficiently

"Very efficient and kept me informed"

Very efficient and kept me informed, about the repair and Engineer attending. Really pleased was so easy with a brilliant service. Definitely recommend Preferred Management.

"Good and clean work"

Good and clean work

"Bri - above & beyond"

Bri, listened to the problems I've been having recently and took those on board.

She has provided the perfect solution for me and its taken a big weight off my mind whilst it is so heavy.

"Boiler maintenance request"

First time I have called to arrange a boiler service.assistantvwas very helpful and friendly

"Brilliant service, couldn’t have asked for better "

Very quickly answered the phone , Scott was extremely helpful and patient.

"The engineer was fantastic but office…"

The engineer was fantastic but office were trying to add extra charges and were rude and tried to put obstacles in his way when he was trying to help . He went over and above x