"Avoid at all costs…"

John was fantastic, quick and friendly to book my first annual service.

THIS (ABOVE) WAS WRITTEN -
BUT NOT BY ME!! I will have to try and find out how they managed to leave a review under my account.
I have had the worst experience ever. This company is behind Utility Warehouse Insurance. They are vile,and disrespectful. I had three insurances with them. Home and Buildings. and Full Boiler and Emergency cover.. … when I needed them they were never there. They made every excuse not to address the problem and even took the excess. AVOid AT ALL COSTS AS You WILL BE paying for nothing. They will not help you and Ignore the facts

"Very helpful"

Was helped by Ryan today - a very helpful, professional young man. Easy to get through, just waiting on engineer getting back to me now...

"Terrific service"

Terrific service, promp, efficient, pleasant and polite

"Friendly and efficient"

Friendly and efficient. Phone call dropped and Ryan rang me straight back. Excellent service.

"Very helpful"

Very helpful, friendly and got me what I needed, felt he cared and made my day better.

"Ryan was so helpful"

Ryan was so helpful, friendly and efficient. I felt I had been speaking to a friend.

"I called UW for help and they shone!"

I telephoned UW with a number of enquiries given that it was approaching the one-year anniversary of me signing up to UW. All my questions were dealt with in two calls across ten minutes. Really happy that I can speak to knowledgeable and polite people.

"UW staff are always great"

UW staff are always great. It’s a shame the people they are using are not reliable .

"First class service provided by Ryan"

First class service provided by Ryan. Many thanks for super fast response and quality tradesman arriving really quickly to carry out repairs to a really high standard

"Great customer service"

Making a claim was a really simple process. I also had some questions regarding a refund for alternative accommodation and Vicky was really helpful and sorted this out quickly and efficiently. By the time we'd ended our email correspondence, the payment was in my account.