"Swift and efficient."

The claim call was answered promptly and all aspects of the claim and call out dealt with efficiently, with clear information on how it would proceed. Text confirmation of claim, immediately and appt times offered quickly .

"Very efficient service"

Very efficient service

"Listened to my problem and provided…"

Listened to my problem and provided immediate solution

"Very helpful"

Very helpful, got my boiler engineer booked for same day in the afternoon.
Great service

"The electrician Paul was very…"

The electrician Paul was very professional and helpful.

"Excellent"

Honesty. Knows what he is doing and above all very curtious well done

"Excellent customer service experience"

Ryan was friendly, courteous and responsive to our situation. He recorded the claim report, and handled the process to determine that we were covered for our particular issues. He set expectations that we would receive further contact within an hour with updates on how the claim was progressing. And that did happen. Overall an excellent customer service experience, which is rare these days!

"Great price great job"

Great price great job

"Amazing service start to finish"

The service from claim to booking and job being attended was outstanding. The plumbers arrived 30 mins earlier than the alloted time.

Really appreciate the service.

"Jack was lovely however it turns out…"

Jack was lovely however it turns out that my cover doesn’t cover the problem I had, I paid the excess and even after extensively explaining the problem, it wasn’t realised that the problem wasn’t covered so £60 is effectively down the drain with my leaking tank water!