"Very helpful"

Very helpful, polite staff that listen to my problem and explained everything clearly.

"Very helpful"

Very helpful

"Quick service"

I called to see if it was possible to have an annual boiler service, UW arranged for it to be carried out that same day due to my availability.

The engineer was very thorough with the necessary gas checks and completed the service so far successfully.

"Spoke to Shawni"

Spoke to Shawni, to confirm my appointment for a issue Im having due to bad weather and pipe issue. Well spoken and excellent service! Thank you

"Great customer service and very…"

Ryan had great customer service, was very efficient and knowledgeable

"Was very helpful and informative."

Was very helpful and informative.

"Fantastic service all the way through"

My Boiler went on the blink. First thing in the morning I called the service number with Utility Warehouse who use Preferred Management Solutions . The customer service representative Paul was really excellent. Extremely attentive and explained everything very carefully but not in a patronising way. That day, after only a couple of hours, an excellent local engineer called Ali came and quickly fixed the problem. The whole service was 10 out of 10 and the customer service rep was excellent and very helpful. The follow-up was also very good. The price of the insurance it’s just a few pounds a week.

"Excellent Customer Service"

Nicola was so helpful in helping me with my claim. She was extremely knowledgeable, professional and friendly and I felt very confident I was in good hands.

Thank you Nicola .. you are a star!

"Nice chap on time did precisely what he…"

Nice chap on time did precisely what he was booked fot

"24/7 support is excellent"

24/7 support is excellent. I didn't have to wait long to get in touch with someone. It was fairly painless to discuss my issue with the person on the phone, and have a plumber scheduled to deal with emergency leak and a failing macerator.