"Home Theater Chairs"

I ordered seven Seatcraft, Diamante Black Italian leather home theater chairs from 4Seating.com, and my husband and I really love them. I’ve also gotten a ton of compliments on them. And although I had an issue with one of my chairs being damaged during shipping, my customer service representative, Emanuel, has been amazing. There hasn’t been any troubles with getting my issue taken care of.

"Megan from customer service was…"

Megan from customer service was excellent. She was instrumental in resolving my delayed order.

"Thank you Megan for the call back and…"

Thank you Megan for the call back and finding a quick solution to my problem.

"Excellent customer service"

Excellent customer service. Very knowledgeable!

"Mr.Gonzales (sp?) Was so prompt in…"

Mr.Gonzales (sp?) Was so prompt in providing just the details I needed to know! Excellent recognition that service means everything!

"Great Service from 4seating"

Meaghan helped us with a couple of parts that “went missing” when we moved. We fully expected to pay for them since it was either the movers’ or our fault, but Meghan took care of us. Great service and we have loved using the chairs for 5+ years!!!

"Excellent Service!"

Very refreshing working with a customer service representative that was knowledgeable about their products and even provided a video on how to install the part. She went above and beyond to assure that the part was correct for my model sofa.

"The best experience!"

Megan was extremely helpful, kind and super efficient. We love our seating and hope to have it for many more years. She helped us to navigate claims by getting us what we needed 😊.

"Megan found a quick solution!"

One of our chairs came and was damaged. We worked with Megan who was super communicative and helpful. She was thorough and patient in her responses and found a perfect solution for us within 36 hours!

"Replacement remote for recliner "

My husband purchased 3 recliners with heat and massage several years ago. I LOVE these chairs!!! My remote was accidentally damaged and I called and got Megan who was AMAZING! She looked up the style and model we purchased and is sending us the exact remote for our chair. I was so sad thinking this recliner wouldn’t work anymore and she explained how to change them out. Incredible customer service! Thank you!!!