4seating.com
Bridget Rainey
"Customer Service is wonderful to deal…"
Customer Service is wonderful to deal with. They are always efficient and heplpul. My kids are rough on our theatre seats and I needed an accessory repair/replacement. Manny from customer service hooked me up right away with a replacement and was a pleasure to deal with.
Chris Hansen
"Anthem Loveseat"
My parents purchased the Anthem loveseat from 4Seating.
The product is incredible, of the highest quality and comfort one can imagine.
Within a few weeks, there was an issue with the seat structure.
The moment I called 4Seating for support, the service and response we received from Manuel was overwhelmingly incredible.
The speed in which Manuel, and 4Seating addressed our concern and resolved the issue was nothing short of miraculous.
Regardless of industry, 4Seating is by a long stretch, the best service company I have ever worked with.
CJH
Melissa Schnitzer
"We had to order a replacement part for…"
We had to order a replacement part for one of our chairs that was not reclining anymore. I spoke with Manny on the phone and within five minutes the replacement part was ordered. Manny was very helpful ,efficient, friendly, and courteous. One of the best customer experiences I have had.
Ken Ortensie
"Outstanding Service by Caring People"
The customer service was and is outstanding. I'm a Disabled Vietnam Veteran and they have gone out of their way to assist me getting my sofa repaired.
Anja
"Exceptional company and customer service…"
We wanted a sofa that has great lumbar support and adjustable headrests. After reading all the great reviews we decided to order it without being able to test sit on it. The delivery took a bit longer than expected, but the white glove delivery was excellent. Upon inspecting the sofa we discovered that it had a cut in the leather on 2 of the 3 seats, but Manny at customer support took care of it immediately. We will receive a replacement sofa at no charge.
The heat, massage, and available adjustments are a dream for someone with back issues. I highly recommend 4seating, couldn’t be happier.
M Murph
"Outstanding Customer Service!!"
Our purchase was seamless. Manny was our service representative and he was OUTSTANDING!!! Courteous, eagar and engaged in helping us find the perfect theater chairs. Our theater seats are beautiful and extremely comfortable. 4Seating and Mannie for the comfortable WIN!
Reed Notter
"Problem solved!"
I had a problem with one of the seats I bought. Within a few days of my letting the company know I had a problem they contacted me and resolved the issue. I am very happy with my experience with this company and the representative I delt with.
Robbie
"Megan is GREAT!"
Megan was SO helpful in identifying what I needed and helping me to get everything ordered! Even though it was close to the end of her work day, she was helpful, fast, and helped me get everything done! Thank you so much!
Peter Padovano
"Great job Manny on assisting me with…"
Great job Manny on assisting me with our needs.
Thanks.
Peter
Liz Smith
"Great customer inquiry experience"
I had to call 4seating on behalf of my boss who had placed an order over the weekend and who had some follow-up questions and an issue he wanted to resolve. I was lucky enough to be routed to Megan, who was not only able to answer every single question I had but also resolve the issue. I was so grateful to find someone friendly, informative, and knowledgeable on the other end. 5 stars all the way.
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