"Friendly and articulate representative"

The customer service representative was helpful, knowledgeable, and friendly

"User Friendly Design The web site was very easy to use in…"

The web site was very easy to use in creating my shutter order.

"It was a flawless experience thanks to…"

It was a flawless experience thanks to Laura Ramos. Excellent communication and very knowledgeable on the different types of shutters and its installation process. Very quick turnaround- received them a few weeks later.

"Great Customer Support"

I was not happy with my first shipment because one frame was missing in my order. Laura’s support in finding my missing frame was outstanding. She provided total tracking when they shipped the replacement frame. Laura is an outstanding representative of what great customer service should be.

"Always easy to order and I really like…"

Always easy to order and I really like the follow up - talking with a human being to confirm the configuration of the order

"Exceptional ordering experience"

Very easy to talk with and they were extremely helpful, nice, and corrected my order while I was on the phone. They then sent me an email to review to make sure that I was happy with the order and changes were highlighted. Excellent customer service and ordering experience!

"Second purchase from Shutter Store"

Second purchase from Shutter Store. Always professional. Always superb product.

Installation is easy. Prices are fantastic. Can’t wait to get this second set of shutters.

"I Had To Assemble It"

It was not disclosed that the plantation shutters I had ordered were not a finished product but, rather, came in parts and required assembly. Additionally, no assembly instructions were included.

"Customer service was very pleasant when…"

Customer service was very pleasant when reviewing my order and gave specific information about confirming my order

"Prompt and helpful"

Promptly answered the phone and were very helpful in the ordering process. Made sure I was getting the best deal.