John Banks Group

Vehicles & Transportation
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801 reviews
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Customer Reviews about

John Banks Group

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Ray

5.00/5.00

"Far exceeded expectations on all…"

Far exceeded expectations on all counts. Honest, prompt, polite and very knowledgeable about the product range. Rob delivered perfectly on our request, going above and beyond to make sure we were happy with our purchase. Absolutely 5 star customer service - many other customer service teams in other companies could learn from him.

Thanks Rob 👍

20/12/2024

John Buckley

5.00/5.00

"Very professional and polite "

Very professional and polite
Rob went above and beyond expectations
Very happy with the service and the curtious call after purchase

19/12/2024

Carol Bowles Gowdy

5.00/5.00

"Made buying a car painless and…"

Made buying a car painless and comfortable whist not going over the top non thrills or spills just straight forward information and advice I am extremely happy with my new car

19/12/2024

Mrs Woods

5.00/5.00

"Rhys and Ed as always offer fantastic…"

Rhys and Ed as always offer fantastic customer service. Nothing is ever too difficult and they are always so helpful with any problems or queries. I have bought many cars from the branch and wouldn't go anywhere else.

16/12/2024

Jennifer Shiell

5.00/5.00

"A good stock of quality cars"

A good stock of quality cars. Staff were very friendly, informative without being too pushy. Our purchase was dealt with quickly and efficiently. We were kept informed at every step of the transaction.

15/12/2024

JOHN BEAZLEY

5.00/5.00

"Excellent service and vehicle "

Rhys dealt with our recent purchase of a CR-V. Everything was handled professionally and in a friendly manner. Despite Rhys being a Liverpool FC supporter we would recommend him to anyone wishing to possibly purchase a Honda. As to the car- very impressed although we are still trying to work out what some of the controls are, just found a coffee cup indicator which relates to driver attentiveness. Also a mention to the gentleman in the service department who assisted with an issue with our previous vehicle.

10/12/2024

Helen

5.00/5.00

"1st class service"

This was my first ever purchase of a car being a single woman, Will put me at ease and made the transaction a worry free & delightful experience keeping me posted right the way through, making my purchase an absolute pleasure. Thanks Will, for all your help.Oh, and the car is a dream👍

06/12/2024

Stuart Venters

5.00/5.00

"First-class service from Glen"

First-class service from Glen. Kept informed from day 1 to handover. Highly recommend.

06/12/2024

Jonathan Back

5.00/5.00

"Darren @ John Banks Hyundai"

Brilliant service from Darren Briggs at JB Hyundai in Cambridge, he really couldn't have been anymore helpful and I am a definite convert to Hyundai and John Banks, worth travelling from Peterborough to have such a good experience. I also love my new Santa Fe!

04/12/2024

Barbara Taylor

5.00/5.00

"First class service"

First class service!
This is why I now buy Suzuki as the customer service is so good . Rob looked after me really well. He always goes that extra mile to make the process as smooth as possible
Thankyou

03/12/2024
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