John Banks Group

Transportation Access and Assistance
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801 reviews
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Customer Reviews about

John Banks Group

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KC

5.00/5.00

"We are delighted with our new Honda…"

We are delighted with our new Honda ENY-1. Will made the whole experience of buying a new car enjoyable, nothing was too much trouble.

30/10/2024

Richard Evans

5.00/5.00

"Typical John Banks professionalism"

Having strolled into the showroom whilst having a Civic serviced, Will managed to sell us an EV and then provided the type of service we have enjoyed from John Banks for many many years. We feel if there are any problems, they will be there to support us but it is rare to get any sort of problem. Highly recommended.

25/10/2024

Robert

5.00/5.00

"Just purchased a new HRV"

Just purchased a new HRV from John Banks Honda.
The purchasing experience was relaxing and easy with every thing explained in detail from Rhys and Ed when Rhys was on a day off.
Rhys kept me fully informed from placing the order, to the hand over of the car. Rhys has the skill to make you feel important and that you are his main customer, with out over doing it.
My last Honda car was purchased four years ago from John Banks and the after sales service over those four years from David and the work shop guys has been first class.
Thank you to all.
Robert

24/10/2024

David Glenny

5.00/5.00

"Excellent customer service."

Excellent customer service.
Very happy with my new duster.
If your looking for a friendly, helpful company, you can’t do much better than John banks

16/10/2024

Stephen Andrews

5.00/5.00

"I bought a Honda Jazz from John Banks…"

I bought a Honda Jazz from John Banks Honda in Ipswich. There was no pressure on me at all, that I really appreciate. They also let me take a couple of Jazz's out for a test drive. Their after care is second to none. Even if you don't buy a car from them their machines are brilliant. So if you're in the market for a new car. You won't go wrong with John Banks, from chatting to Rhys to the after sales team you'll be glad you went to John Banks Honda Ipswich.

14/10/2024

Ellen Bloom

5.00/5.00

"Always a great experience "

Rhys has always been a fantastic contact at John Banks, and recently guided me through a new purchase with ease.

The whole team are great, hence why I always come back!

14/10/2024

ARC

5.00/5.00

"Rapid response"

Rapid response, great efficiency and perfect delivery!

13/10/2024

Hugh Shercliff

5.00/5.00

"Great sales experience"

Will was an excellent, good-humoured, and informative sales rep.

12/10/2024

bertram rope

5.00/5.00

"We bought our Jazz from John Banks"

We bought our Jazz from John Banks. It is an excellent car. I hate to say it but brilliant for the oldies-I am 88! John Banks staff have been most helpful and have just performed a very thorough service.

09/10/2024

Virginia Kairiene

1.00/5.00

"AVOID...Please be careful and think twice…"

Please be careful and think twice before going to this dealer.
Bought a car Renault Zoe with the issue and they could not care less. The staff is absolutely joke, they just could not care less, passing from one team to another (from bad to worse). In the end: is is all customer's (Your own) problem.
Just AVOID them, unless you like problems and hassle.
GraphicArtz Limited

PS. They Contacted few days ago asking to remove review. Also gave nonvalid email address to contact. That says a lot .

08/10/2024
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