"Stay Away - not a real company!"

Stay Away! As mentioned in all the actual real reviews.- stay well clear of this 'company' its more a case of 2 people in a bedroom trying to scam people. Its been 2 weeks I've been trying to get in touch the phone will never be answered nor will any emails. Theres clearly something not right and DO NOT BUY INTO the fake reviews...

"Avoid!!!!!!!!!"

Avoid!!!!!!!!!
Fetratum have took a payment of £428 yesterday to repay my loan in full but have taken the payment twice!!!!!!!!! Tried to call them twice today but they are shut until Monday this has left me overdrawn for the weekend and I was suppose to be going away for the weekend with partner , I now can’t go as this double Payement has left me overdrawn ... I now have charges from my bank and have had to miss out on my weekend away because of their error absolutely fuming

"Used to be a fantastic lender, but not anymore"

A now former client, who had used Ferratum NZ on several occasions and NEVER defaulted, usually paying back loans early. Over past couple of months have had massive issues with the website and loans have been declined. Used to be an excellent lender, but would not touch them any more.

"If you are looking for a loan online…"

If you are looking for a loan online Ferratum is the first company that appears you are eligible for. Without my consent they was doing a hard search on my credit files...and it was not only once. Awful lender!!! They only damage your credit score!!!

"Couldn't pass from the registration…"

Couldn't pass from the registration process. Done the ID verification, but was unable to proceed because the software was giving an error.
Contacted support, but they didn't help, told me to repeat the process that it might work this time.

Glad I didn't put my money there, given the way that the simple stuff works poorly.

PS: I'm not from the UK

"Brilliant customer service"

Brilliant customer service, very responsive and willing to find solution to problem

"I'm Amazed this pay day loan company…"

I'm Amazed this pay day loan company that exploits vulnerable people has a rating this high, they must be fake ratings, the lady in the office who is rude(Racheal) and has no customer service skills, her people skills are like a rattlesnake, horrible woman

"I made a complaint about irresponsible…"

I made a complaint about irresponsible lending but complaint wasn’t upheld .But im happy with outcome and payment was in my account same day as complaint was closed .
Just want to say thank you Kelly for the quick response and quick payment.

"Always had a good experiance with them…"

Always had a good experiance with them would recomend them anyday .

"Rubbish company."

Rubbish company.
Bad attitude staff
Decline is their main claim to fame.
Don't waste your time guys.
They gave me a loan when my credit score was 415
Now 500 plus, no missed payments.....
DECLINED.