"Terrible service"

Terrible service, I have now changed to an alternative service. The App is very poor quality with very limited features.

I complained about missing sales calls that did not show as missed throughthisserviceor their app, the only way I found out was from the customers themselves. Unfortunately my complaints fell on dear ears.

Avoid.

"Really useful and good price"

Really useful and good price, thank you ereceptionist !

"They rectified the issue within 24…"

They rectified the issue within 24 hours. Pretty quick service.

"Just terrible service"

Just terrible service

"eReceptionist - Comprehensive Phone Line"

I really love eReceptionist. There are a lot of options so at first it can feel like a bit of a labyrinth but the team are very friendly and happy to talk with you on the phone.

For me the important things were:

Having amazing hold music when clients calls.
Calls getting redirected to my mobile wherever I am.
Choosing what times of the day calls are forwarded (within work hours).
It being clear when it's a work call rather than a personal call.

eReceptionist achieves all of these things and I'm really happy with it.

"I used support with Tatiana and it was…"

I used support with Tatiana and it was excellent, Thanks

"Good Customer service from Eve"

Good Customer service from Eve

"Eve -the Irish lady is the best"

I have to say only good words. I called twice and My issues were sorted very quickly on both times. Eve was extremely helpful and very nice to chat to . She made me feel very comfortable and I knew I can trust her to fix the issues. It felt like she loves her job and enjoys talking to customers and enjoys helping them. Thank you so much!

"Great service, thank you Paul"

We have been a customer for several years - we needed to make a few tweaks to our setup due to an office move, Paul was able to help straightaway and get the changes we needed made very quickly. We continue to be very happy with the service!

"Excellent Customer service - Thank you Simona B."

Excellent customer service from Simona B. on the eReceptionist Team. She understood the purpose of my enquiry and profesionally handled it. Exceeded my expectations.

I highly recommend eReceptionist to anyone looking for the services they provide.