eReceptionist

Electronics & Technology
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782 reviews
Overall Rating
Customer Reviews about

eReceptionist

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Mauricio Morales Bilbao

5.00/5.00

"Great system. Anne is great!"

Great system. Very happy with the functionality, allowing me to have multiple local numbers connecting to the same extensions. Most importantly, service so far has been outstanding. Response times have been really quick and solutions have been effective. I want to highlight Anne's extraordinary service, going above and beyond my expectations, always with a great service attitude. Congratulations for an outstanding team member!!

14/03/2022

Michael Eaton

1.00/5.00

"Complete fake news"

Complete fake news. Terrible customer service.

12/01/2022

Ian Kent

1.00/5.00

"Create and paid for no email with…"

Create and paid for no email with details received and no way to login without phone number.

13/10/2021

SEUDRE Olivier

5.00/5.00

"Good job!"

Très satisfait des services de téléphonie eReceptionist.

23/09/2021

David at SuperYacht Group Ltd

5.00/5.00

"Anne L was super quick and helpful."

Anne L was super quick and helpful.

25/08/2021

Declan Carroll

5.00/5.00

"Excellant customer support Paul was…"

Excellant customer support Paul was very helpful to say the least !

24/08/2021

Erwin Erwin Koeneman

5.00/5.00

"best customer service I have ever experienced."

If you ask me, E-receptionist has one of the best customer service I have ever experienced.
They are nice, helpfull and certainly go that extra mile for you to make sure the problem is solved or gets solved. Even if the problem is more complicated they take the time to solve it. Not like other customer service departments where they on a timer to stress the agent to close the call. This is the USP and you should keep it like that.
Excellent work guys

18/08/2021

Andy

5.00/5.00

"All good so far."

Very polite and friendly people to deal with and gave a sense of wanting to help. For me, that was very important after the atrocious services I got from BT.

So far, so good with eReceptionist.

14/08/2021

Kaii

5.00/5.00

"Lia - Excellent Customer Care"

I have recently taken over our ereceptionist account and had to make several changes and also get my head around how the system works! Lia in customer services has been fantastic, so attentive to our needs, very patient and all round outstanding customer service. Replies to all queries and issues so quickly and helped me resolve them instantly!

Lia you are a star and customer service like yours goes a long way! Thank you :)

06/08/2021

David

5.00/5.00

"Very prompt and efficient follow-up by…"

Very prompt and efficient follow-up by Simona after I reported issues I was having externally with my phone number. Within 24 hours now fully resolved. Excellent service. Thank you.

16/06/2021
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