"Professional, thorough and reliable"

I would highly recommend Sickholiday! Not only are they professional but they also guide you through this process in a friendly and helpful manner. I would also like to praise their attention to detail when taking down all my details regarding the matter on hand. I was given all the information so I could make an informed decision.
The end result can take a while but as it is a legal process that is completely understandable.
Once again, thank you for your continued effort.

"2 years on and 0 progress."

2 years on and still sending emails back and forth to be told that my claim was not up to satisfaction as not enough evidence even after they received all my documents from cancun hospital AND my gp documents from the UK when I was back. Waited for a phone call from a Dr... heard nothing then received an email saying ‘in the provisional report it states that you believe there were no obvious hygiene issues within the hotel and that your boyfriend did not become unwell. What makes you convinced that it was the hotel if that was the case?’
For 1 that to me is actually really sarcastic for a member of staff to say this !! Secondly just because my ‘boyfriend’ wasn’t ill that affects my claim? This is irrelevant to my claim! Also you can stay in a 5* hotel and that does not mean there are no germs or bacteria as it can not be seen to the human eye ! I am very frustrated to say the least. It seems like they are making it all up ? Be very careful when choosing this company and if you do just be aware you will be waiting ages. Also to tell me at this stage after 2 years that it’s not up to satisfaction. I have proof that TUI have also accepted my claim and A LOT of documents. Absolute waste of my time.

"Happy at last."

Would have been 5 star but, took longer than I expected. Would definitely use again.

"Highly recommended"

Excellent customer service from all the team. Very responsive to emails and phone calls and really professional throughout the whole process. The procedure was explained to me from the beginning, I was informed that this might take several months and they have been really helpful with any issues. Would definitely recommend!

"The team at sickholiday handled my case…"

The team at sickholiday handled my case with compassion and professionalism. It was an easy process and I’m so pleased with the outcome of my claim
It was so worth the wait for the payout
Forever grateful

"Slow, but happy with the outcome"

All in all i'm happy with the service and overall outcome of my claim. I thought the initial service was fairly fast and prompt, the claim process did however seem to drag on but i was assured by my Solicitor this was normal. Took about 2 years from when i made my initial enquiry to receiving my pay out but very much worth it considering how ill i was in the Dominican!

"The team handled my case really well,"

The team handled my case really well, they always responded to my e-mails and the solicitor I got placed with was clear and honest throughout!

"At long last my case has settled!"

At long last my case has settled!

It took just over 2 years to get a settlement via Sickholiday.com, i must admit the process was a bit more complicated than anticipated.

The solicitors that work with Sickholiday.com, we really good kept me updated throughout the process. I think that the claim took longer than anticipated mainly due to the fact that lots of bogus claims were submitted to the tour operators (not via Sickholiday.com), therefore genuine claims have taken much longer to process.

After the solicitor took their 25% cut i ended up with £2,350.

"Avoid"

Avoid, go to a main stream lawyer like Gordon and Slater etc. These people use bottom of the barrel incompetent solicitors . Took 3 years for a 1/3 of my original claim.
If you complain they just forward to your solicitor they are just brokers and bad ones.

"Absolute joke company"

Absolute joke! 2 years on an still waiting to be payed out! I got told by solicitors that they don’t pay out no more for holiday sickness claims, so why do companies like ‘sick holidays’ still advertise? Don’t waste your time!