"Poor customer service"

Poor customer service

"Unprofessional / no delivery & no refund"

Unprofessional they do not respond to emails and rude on the phone 'do not call back I told you there will be a refund in 5-7 days and you will get email. Hanged up the phone on me twice while I was on a calm tone simply requesting info. Never provided written cancellation or refund for my order(washer/dryer). I had to file for dispute chargeback.

They also charge 90GBP for visit without being able to repair or order replacement parts for a machine that is not old and still available on retail.

"Good service and product."

Good service and product.

"Repair engineer worse than nothing"

I booked an engineer visit for a dishwasher repair. He could not be bothered to do anything, said I need to get a new one, and still charged me £90.
I later managed to fix it myself. Complete waste of money - avoid.

"DO NOT PURCHASE FROM THESE CLOWNS"

DO NOT PURCHASE FROM THESE CLOWNS!
There should a zero or a negative star rating.
Sam, the owner ? and his female assistant are rude, unhelpful & liars. They swore at us many times and insisted we left the shop, turning off the lights, etc,
This relates to a fridge/freezer purchased by an elderly family member, which eventually arrived after various broken promises on a delivery date, only after we accepted an inferior (cheaper) model to expedite delivery.
Subsequently, the process to receive a refund of the cost difference became tenuous, as Sam made numerous vacuous promises to process the refund. Despite promises by Sam to call back about the refund, to date, we have never heard from him. Eventually, the refund was received by us after having to go via the Bank to obtain the money.

"Very efficient"

Very efficient. Once they'd taken my order it all happened very smoothly. They arrived when they said they would and fitted the new oven quickly and efficiently. They were tidy and helpful

"The enginner managed to fix the problem…"

The enginner managed to fix the problem with perseverance. I was very greatful.

"Painless delivery and set up of my…"

Painless delivery and set up of my washing machine

"Good service and good manner"

Good service and good manner

"The best 👌👌"

The best prices and the best staff.